Specialist Customer Service Front Office Agent - Hiring Urgently

We are on the lookout for an organized Specialist Customer Service Front Office Agent to join our amazing team at Henkel in Bangkok Bangkok
Growing your career as a Full Time Specialist Customer Service Front Office Agent is an amazing opportunity to develop excellent skills.
If you are strong in creativity, people management and have the right personality for the job, then apply for the position of Specialist Customer Service Front Office Agent at Henkel today!

At Henkel, you can build on a strong legacy and leading positions in both industrial and consumer businesses to reimagine and improve life every If you love challenging the status quo, join our community of over 50,000 pioneers around the Our teams at Henkel Adhesive Technologies help to transform entire industries and provide our customers with a competitive advantage through adhesives, sealants and functional With our trusted brands, our cutting-edge technologies and our disruptive solutions, you will have countless opportunities to explore new paths and develop your Grow within our future-led businesses, our diverse and vibrant culture and find a place where you simply All to leave your mark for more sustainable Dare to make an impact? YOUR ROLE 50% Leader of CS Sub Team:To manage all aspects of customer service team(4-5 persons) especially the order management & distribution both domestic and international shipment and to achieve the assigned service levels by ensuring that customer satisfactions are fulfilled on 50% Individual Contributor to handle an order processing start from order receiving, order entry, delivery note, invoice, and shipping - Supporting administration works related to customer orders and requirements under Henkel Term and -Coordinating and following up production schedule from planners to match with customer orders -Calling for customer orders and delivery -Acting as a key contact person for customer complaint -Assigning and new projects related to order processing, customer requirements, customer services -Monitoring and following up shipment to fulfil stock to meet RFC and NES -Presenting in part of OTC in S&OP YOUR SKILLS A Bachelor degree and/or significant demonstrated experience in a customer service High aptitude in Supply Chain, Sales and Marketing Experience with SAP Good EQ, Positive & Can-Do attitude and Ability to multi-task and perform effectively under Ability to effectively prioritize and escalate customer issues as Excellent communication and presentation skills to effectively respond to customer’s requests or explain solutions to complaints/issues both of English and Detailed, organized and results Proficiency in MS Office; Excel, Word etc At Henkel, we come from a broad range of backgrounds, perspectives, and life We believe the uniqueness of all our employees is the power in Become part of the team and bring your uniqueness to us! We welcome all applications across different genders, origins, cultures, religions, sexual orientations, disabilities, and

Benefits of working as a Specialist Customer Service Front Office Agent in Bangkok Bangkok:

● Learning opportunities
● Opportunities to grow
● Advantageous package