Field Trainer

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Job Description - Field Trainer

Training delivery

  • Train proactively and coach field operatives in the Training Center and/or on site 
  • Conduct trainings to develop the competences of non-technical people who need to understand technical topics in their work
  • Seek and experiment new learning methods in the trainings
  • Training planning and recording

  • Participate in the training planning and training catalogue creation
  • Have own trainings created and all training records (participants, results, materials) updated in konelearning.com
  • Localization of technical documents and training materials

  • Localize global instructions and training content to match the local needs (incl. translation, proof-reading)
  • Maintain and proof-read the translation of Containment and Retrofit letters and product related documentation (AM, AS, ASG)
  • Communication

  • Ensure changes to codes, methods, products and training materials are communicated to the Field operatives and part-time Field Trainers.
  • Take part in field reference groups to gather and share information 
  • Competence development

  • Support competence development surveys, assessments and other ways to find out the competence development needs
  • Support and actively participate in new employee induction, site inspections and audits
  • Be a role model for service mindset
  • Safety and assessment

  • Be a role model for safety
  • Participate in the incident or severe near miss investigations together with the Safety Manager
  • Is capable to observe risky methods in use and able to act accordingly to remove the risk
  • Observe and evaluate safety and method passport assessments
  • Own professional development

  • Regularly attend Train-the-Trainer courses on new products, solutions and methods organized by global/area functions
  • Have up-to-date knowledge on new products, solutions and methods as well as safety risks and recent incidents on own knowledge area
  • Develop own training skills and knowledge on new learning methods
  • Do commissioning and troubleshooting in the field to keep own knowledge and skills in a good level
  • Be active in the professional networks for best practice sharing and latest developments at KONE and in the industry
  • Support school collaboration together with HR e.g. train students and teachers, present field operatives’ work to students looking for career opportunities
  • Requirements:

  • Bachelor's degree in electrical or mechanical engineering
  • Minimum 5 years’ experience in metal industry (e.g. engineering, equipment installation or maintenance, technical training etc.)
  • Understanding of data connectivity in the building and to the cloud
  • Fluent in Thai and good English skills
  • Good communication and interpersonal skills
  • Willing to travel
  • Flexibility
  • Safety and customer service mindset
  • Read more on

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