Coordinating with hotels to actively push, follow up and ensure timely business case and RFP submissions in Lanyon.
Assisting B2B DIGITAL SALES OPERATIONS MANAGER to answer hotel inquiries related to Global Sales operations, provide possible solutions and resolve issues.
Assisting B2B DIGITAL SALES OPERATIONS MANAGER to proceed Global Distribution System (GDS) rate loading for consortia and corporate hotel programs and ensure business visibility, credibility and continuity on GDS.
Assisting B2B DIGITAL SALES OPERATIONS MANAGER to produce reports and refine B2B Digital Sales database and analytics to support Global and local sales operations as well as management’s strategy development.
Managing access of sales team member to commercial systems (e.g. create, update, retrieve and disable user login)
Creating, updating and modifying B2B profiles in Opera and other platforms to maintain the most up-to-date B2B partner information and production accuracy in Property Management System.
Continually monitoring and reviewing Duplicate and Suspended profiles for Travel Agent and Company Profiles to maintain the B2B profile database unity and cleanliness in Opera system.
Providing support to B2B Digital Sales team in relevant team projects (e.g. project researching, cross-department coordination, report generation, data collection etc.)
Qualifications
A graduate with bachelor’s degree in any related field
Good command of spoken and written English
Proficiency in using Microsoft Office software (Word, Excel & PowerPoint)
Comfortable with proactively learning new technologies and systems
Being a self-motivated, keen-to learn and open-minded team player with good business sense
Good communication, time-management skills with attention to detail
Enjoy working in a diverse culture environment and be able to work under pressure
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