Senior Services Sales Manager, Customer Success Services

The Customer Success Services (CSS) is a unit within the Oracle’s Customer Service Organization that establishes long-term relationships with many of Oracle's customers through annuity-based service contracts and project based one-time services. ACS services team sells from a broad IT-services portfolio both in fixed price and T&M basis. ACS services are typically requested by large Oracle customers that require the utmost attention to real mission critical applications and processes. ACS covers the majority of large-scale Oracle customers. 

CSS provides unmatched, tailored support that ensures organization’s Oracle technology investments deliver the ground breaking innovation and performance your business requires to compete, all while coexisting within your IT environment. ACS is industry-leading expertise with the highest customer satisfaction to support organization’s business every step of the way.

What You’ll Do

Career Level -

What You’ll Need

Seasoned Expertise: A minimum of 6-10 years of proven prowess in IT sales or technical roles, with a keen focus on selling services associated with Oracle's solutions and products deployed across On-prem, Hybrid, and Multi-cloud environments.

Market Expansion: Highly regarded are candidates with a track record of growing customer base beyond Thailand, particularly in multifaceted markets like Vietnam and Cambodia.

Technical Acuity: Exhibit proficiency in deciphering technology adoption trends, with a notable edge for candidates possessing exposure to Enterprise Architecture.

Global Account Mastery: Experience in global account or key account management is a significant advantage.

Managed Services Mastery: Earn bonus points for a demonstrated history of crafting managed services or outsourcing deals within IT operations.

Language Dexterity: Proficiency in English is preferred, facilitating effective dialogue with customers and internal stakeholders.