Supplier Manager (Marketing Category)

About us

Indicia Worldwide is an insight and technology-led communications agency with global production expertise.

Why we exist: we create new value

At Indicia Worldwide, our philosophy is one of ‘creating new value’. We create new value at every step of the journey that a brand takes to market, by driving an increase in marketing performance and reducing costs in marketing execution. For our clients and their customers, we are building mutually-beneficial partnerships. We see this proposition, built around the perfect balance of efficiency and effectiveness, as pioneering, entrepreneurial and, above all else, sustainable.

Our substantial investment in our technology and data science capability, and resource, provide our differentiation in the marketplace. Data insight and marketing technology allow us to measure our work, evidencing ROI as the most critical metric in today’s environment.

We see ROI where others don't. We are the only agency that combines creative, data and technology talent with production and procurement expertise to improve your marketing performance and efficiencies. We realise ROI for our clients by enabling them to deliver more engaging, cost-effective and sustainable customer experiences.

As a business we draw on a rich heritage from the worlds of print, creative production, retail, data, digital, tech and creative, bringing these disciplines together to support global brands with their omnichannel marketing activation needs.

We believe in what we do. We believe this proposition makes us unique. We have the capacity to redefine the way marketing is activated for our clients across the globe. Now, and well into the future.

The output: Improved client performance by engaging consumers with brand ideas better, faster and more cost-effectively, across every step of a brand's journey to market.

Purpose of the role

You will be responsible for end-to-end Supplier management and Relationships for various Print, Point of Sales promotional (POSM) categories, and Gifts-n-Premiums to maximize the value delivered to clients while meeting the business objectives of the organization. This includes developing and implementing supplier strategies and providing support to Business Development and Account Management teams as well as collaboration with suppliers for innovations and trends.

Key Responsibilities

Supplier Management and Relationships

• Identify suppliers for various categories as per business needs
• Manage supplier onboarding - evaluation, accreditation, and qualification process for delivery capabilities, environmental, quality, operational, audits and certification
• Develop and manage relationships with all suppliers
• Develop and implement strategic partnerships with key suppliers
• Conduct periodic supplier performance reviews and implement corrective actions
• Engage with suppliers to achieve efficiency and effectiveness in our operating model
• Ensure high ethical standards related to the management of the supply chain projects, identifying key improvement project to enhance collaboration and performance
• Manage non-conformance reports (NCR) including performance improvement warnings and penalties to suppliers and recording
• Act as an escalation point and work with internal stakeholders to resolve issues with supplier performance
• Support business with regards to Supplier’ open order management
• Perform production site inspections
• Risk management of supply chain - ensure an adequate pool of compliant suppliers, ability to deliver on client commitments
• Coordinate and facilitate issue resolution between supplier and Indicia Finance (payments, taxes, compliances, etc.)
• Manage all forms of supplier communications
• Maintain local industry and trade connections via forums and associations

Co-ordinate with Centre of Excellence – Supplier relationship team

• Supplier onboarding and registration
• Contract amendments, renewals, and compliances
• Training to suppliers
• Establishing term sheets

Category management and Sourcing

• Develop and execute appropriate category management and sourcing strategies within assigned categories, including promotional print and packaging, displays & signages, temporary & permanent displays, digital POSM and marketing activation
• Supplier identifications in local markets for sourcing of Gifts and Premiums
• Provide category expertise to internal customers and support Business Development activities with sourcing and pricing
• Effective and efficient negotiation for all rate contracts
• Ensure meeting of high ethical standards related to the sourcing process
• Contribute to a positive work environment and promote teamwork

Skills, knowledge, experience and exposure

• 15+ years of all-around experience in the successful management of supply chain
• Includes sourcing and purchasing, supplier onboarding, audits and quality inspections for promotion print, POSM and premiums
• Experiences in building strategies for procurement of promotional material
• Experiences of delivering value-based innovation
• Experiences in the usage of sourcing tools and proficient communication skills
• Fluent English level is required
• Preferable bachelor’s degree or equivalent in business, supply chain or engineering

The mindset to navigate the role

• Ensure meeting of high ethical standards related to strategic sourcing & supplier management process.

The softer skills that we believe will help you thrive in this role:

• Strong negotiation skills with commercial acumen to maximize the value delivery to Indicia and clients
• Precise and target-oriented executioner, good communicator, and a team leader

 Role Requirements 

• Hybrid in Bangkok - Thailand
• Some travel along with out-of-hours and flexible working will be required.

We are an equal opportunities employer and as such, will make any reasonable adjustments to accommodate the needs of all candidates. If you have any such needs or requirements in the context of your interview, please notify us so that we can make the appropriate arrangements.