Housekeeping Room Attendant - Start Now

We are looking to hire a focused Housekeeping Room Attendant to join our growing team at RAFFLES in İstanbul.
Growing your career as a Full Time Housekeeping Room Attendant is a great opportunity to develop exceptional skills.
If you are strong in critical thinking, people management and have the right experience for the job, then apply for the position of Housekeeping Room Attendant at RAFFLES today!

PURPOSE OF POSITION

To p rovide a consistent housekeeping service to guest rooms, balconies, bathrooms, restaurants, public areas and circulatory areas that meets the hotel’s standards for cleanliness and presentation.

KEY ROLES & RESPONSIBILITIES

• Cleans and maintains areas of responsibility according to set standards and procedures
• Replenish guest supplies
• Organize and clean equipment’s for daily tasks, such a personal equipment & chemicals.
• Collect daily allocations of rooms and keys.  Ensure worksheet is kept up to date throughout shift, and keys are signed out& in and kept securely.
• Communicate all necessary information such a, sick guest, pet in-house and others.
• Anticipate guest’s needs through observation and offer prompt, efficient service either personally or through effective communication with other Talent, Talent Coach or office coordinator.
• Ensure guests requests are promptly and courteously met
• Report damage or malfunction in hotel rooms/areas to Supervisor
• Maintain equipment in a proper state of cleanliness and repair
• Maintain a section room report as well as a daily productivity report
• Attend daily briefings with supervisor and takes on daily assigned tasks
• Reports lost and found articles to the housekeeping office immediately
• Handle guest complaints, reporting them to Supervisor immediately
• Report unusual behavior/activities in guestroom, floors/ public areas to Supervisor
• Record room status in allocated section accurately
• Comply with hotel’s health, safety and hygiene policy
• Adhere to personnel grooming and hygiene standards
• Attend meetings and training sessions as required
• Carries out additional duties assigned by his/her Supervisors.
• Carry out valet services when required (e.g. delivery of linen, processing laundry orders)
• Fully understands the difference in guest levels (VIPs) and Room Categories

PERSONAL ATTRIBUTES

• Good organizational skills
• Good level of engagement with guests
• Good knowledge of Housekeeping Operations

ESSENTIAL REQUIREMENTS

Educational Requirements  :

Secondary education

Good Housekeeping knowledge

Language Requirements:

Experience Requirements :

Minimum 2 years experience in a similar capacity in a luxury hotel environment

Physical Requirements:

Special Requirements (If Any):

Usual Working Hours:

Able to work varied shifts and on weekends.

Benefits of working as a Housekeeping Room Attendant in İstanbul:

● Company offers great benefits
● Opportunities to grow
● Advantageous package