Concierge

Şirket Tanımı

“Why work for Accor?

We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor’s limitless possibilities.

By joining Accor, every chapter of your story is yours to write and together we can imagine tomorrow’s hospitality. Discover the life that awaits you at Accor, visit

Do what you love, care for the world, dare to challenge the status quo! #BELIMITLESS”

İş Tanımı

The Concierge provides a superior level of service to all guests and visitors of the Hotel through responding to questions, sharing information about the Hotel and the local area, assisting with special requests, and making reservations for services or attractions.

• Greet guests warmly and assist them with inquiries and requests.
• Make dining, entertainment, and activity reservations as per guests’ preferences.
• Provide recommendations and information about local attractions, events, and activities.
• Handle guest inquiries, complaints, and special requests promptly and courteously.
• Maintain a comprehensive knowledge of hotel facilities, services, and amenities.
• Coordinate with other hotel departments to fulfill guest needs efficiently.
• Uphold the highest standards of customer service and professionalism at all times.
• Complete any duty or responsibility of the Bellhops as needed.

Nitelikler

• Post secondary education in Hospitality or Tourism is an asset
• 2 years of professional experience in guest services, front desk, or a related area
• Able to work unsupervised and to make quick, responsible decisions when required
• Able to interact with all guests and visitors with tact and diplomacy
• Strong organizing and follow-through skills
• Available to work a flexible schedule including days, evenings, weekends, and holidays

Ek Bilgiler

Your team and working environment:

Our commitment to Diversity & Inclusion:

We are an inclusive company and our ambition is to attract, recruit and promote diverse talent.