Housekeeping Administration Officer - Start Now

We are looking to hire an experienced Housekeeping Administration Officer to join our dynamic team at RAFFLES in İstanbul.
Growing your career as a Full Time Housekeeping Administration Officer is an incredible opportunity to develop excellent skills.
If you are strong in critical thinking, decision-making and have the right mindset for the job, then apply for the position of Housekeeping Administration Officer at RAFFLES today!

Şirket Tanımı

PURPOSE OF POSITION
To provide housekeeping order taking / telephone service to guests and staff

 

KEY ROLES & RESPONSIBILITIES

• Ensure forwarding and receiving of all information pertaining to Housekeeping
• Receive, record and distribute various reports via Opera Property Management System
• Receive, record and transmit guest requests accurately
• Input accurate room status into computer daily and investigate discrepancies
• Maintain and update administrative data
• Maintain key control and monitor lost property
• Maintain working area in a proper state of cleanliness
• Handle guest complaints, delegate immediately & report to Head Housekeeper
• Comply with hotel’s health, safety and hygiene policies
• Adhere to personnel grooming and hygiene standards
• Attend meetings and training sessions as required
• Has an awareness of all Housekeeping positions including their job functions
• Maintain good relations with Housekeeping staff and other interfacing departments, in particular Front Office, Engineering and Laundry
• Ensures smooth handover of daily activities to next shift

Occupational Health and Safety (OH&S) Responsibilities

• Ensure all OH&S legislation, policies and procedures are adhered to
• Be familiar with property safety, first aid and fire and emergency procedures
• Log security incidents and accidents in accordance with hotel requirements

 

PERSONAL ATTRIBUTES

• Excellent reading, writing and oral proficiency in English
• Familiarity with Housekeeping/Butler duties
• Good communication and contact skills
• Must be well-presented and professionally groomed at all times
• Strong interpersonal skills and attention to detail

 

İş Tanımı

PURPOSE OF POSITION
To provide housekeeping order taking / telephone service to guests and staff

 

KEY ROLES & RESPONSIBILITIES

• Ensure forwarding and receiving of all information pertaining to Housekeeping
• Receive, record and distribute various reports via Opera Property Management System
• Receive, record and transmit guest requests accurately
• Input accurate room status into computer daily and investigate discrepancies
• Maintain and update administrative data
• Maintain key control and monitor lost property
• Maintain working area in a proper state of cleanliness
• Handle guest complaints, delegate immediately & report to Head Housekeeper
• Comply with hotel’s health, safety and hygiene policies
• Adhere to personnel grooming and hygiene standards
• Attend meetings and training sessions as required
• Has an awareness of all Housekeeping positions including their job functions
• Maintain good relations with Housekeeping staff and other interfacing departments, in particular Front Office, Engineering and Laundry
• Ensures smooth handover of daily activities to next shift

Occupational Health and Safety (OH&S) Responsibilities

• Ensure all OH&S legislation, policies and procedures are adhered to
• Be familiar with property safety, first aid and fire and emergency procedures
• Log security incidents and accidents in accordance with hotel requirements

 

PERSONAL ATTRIBUTES

• Excellent reading, writing and oral proficiency in English
• Familiarity with Housekeeping/Butler duties
• Good communication and contact skills
• Must be well-presented and professionally groomed at all times
• Strong interpersonal skills and attention to detail

 

Nitelikler

PURPOSE OF POSITION
To provide housekeeping order taking / telephone service to guests and staff

 

KEY ROLES & RESPONSIBILITIES

• Ensure forwarding and receiving of all information pertaining to Housekeeping
• Receive, record and distribute various reports via Opera Property Management System
• Receive, record and transmit guest requests accurately
• Input accurate room status into computer daily and investigate discrepancies
• Maintain and update administrative data
• Maintain key control and monitor lost property
• Maintain working area in a proper state of cleanliness
• Handle guest complaints, delegate immediately & report to Head Housekeeper
• Comply with hotel’s health, safety and hygiene policies
• Adhere to personnel grooming and hygiene standards
• Attend meetings and training sessions as required
• Has an awareness of all Housekeeping positions including their job functions
• Maintain good relations with Housekeeping staff and other interfacing departments, in particular Front Office, Engineering and Laundry
• Ensures smooth handover of daily activities to next shift

Occupational Health and Safety (OH&S) Responsibilities

• Ensure all OH&S legislation, policies and procedures are adhered to
• Be familiar with property safety, first aid and fire and emergency procedures
• Log security incidents and accidents in accordance with hotel requirements

 

PERSONAL ATTRIBUTES

• Excellent reading, writing and oral proficiency in English
• Familiarity with Housekeeping/Butler duties
• Good communication and contact skills
• Must be well-presented and professionally groomed at all times
• Strong interpersonal skills and attention to detail

 

Benefits of working as a Housekeeping Administration Officer in İstanbul:

● Excellent benefits
● Company offers career progression opportunities
● Advantageous package