We are looking to hire a motivated Housekeeping Supervisor to join our amazing team at RAFFLES in İstanbul.
Growing your career as a Full Time Housekeeping Supervisor is an incredible opportunity to develop useful skills.
If you are strong in cooperation, adaptability and have the right personality for the job, then apply for the position of Housekeeping Supervisor at RAFFLES today!
Şirket Tanımı
PURPOSE OF POSITION
To provide a consistent room and bathroom product, and service adjacent areas to meet Raffles standards for cleanliness and presentation
Be aware of employee needs to be able to delight guests. Maintain a high level of productivity in all areas.
KEY ROLES & RESPONSIBILITIES
- Manage and supervise all tasks of his/her staff
- Makes certain employees to be supervised report to assigned area on time in uniform as per departmental dress and hygiene code, noise level is kept to a minimum
- Keeps an eye on the proper usage of linen, the correct handling of equipment and supplies to eliminate abuse or misuse.
- Ensure cleanliness of guest rooms, guest room balconies, guest corridors, linen rooms and housekeeping pantries according to set standards and procedures
- Supervise public areas
- Ensure that guest supplies are replenished
- Ensure guests’ requests are promptly and courteously met
- Anticipate guest’s needs through observation and offer prompt, efficient service either personally or through effective communication with other Talent.
- Report damage or malfunction in hotel rooms using P.M.S system
- Maintain equipment in proper state of cleanliness and repair
- Assist in managing a spring cleaning roster.
- Assist in preparing cleaning schedule for the return of out-of-order rooms.
- Maintain a section floor report
- Conduct daily briefings with staff at floor level
- Conduct regular room checklists
- Report unusual behavior/activities on floors to Assistant Housekeeping Manager
- Record room status in allocated section accurately
- Comply with hotel’s health, safety and hygiene policies
- Attend meetings and training sessions as required
- Fully understand the difference in guest levels (VIP) and in room categories
PERSONAL ATTRIBUTES
- Good reading, writing and oral proficiency in English
- Must be well presented and professionally groomed at all times
- Strong interpersonal skills and attention to detail
- Builds departmental team work, maintains a harmonious work relationship with attendants, superiors and colleagues
ESSENTIAL REQUIREMENTS
Educational Requirements :
Degree from School for Tourism & Hotel Management
Language Requirements:
Experience Requirements :
Minimum 3 years experience in a similar capacity in the hospitality industry
Physical Requirements:
Special Requirements (If Any):
Usual Working Hours:
Able to work varied shifts and on weekends.
PURPOSE OF POSITION
To provide a consistent room and bathroom product, and service adjacent areas to meet Raffles standards for cleanliness and presentation
Be aware of employee needs to be able to delight guests. Maintain a high level of productivity in all areas.
KEY ROLES & RESPONSIBILITIES
- Manage and supervise all tasks of his/her staff
- Makes certain employees to be supervised report to assigned area on time in uniform as per departmental dress and hygiene code, noise level is kept to a minimum
- Keeps an eye on the proper usage of linen, the correct handling of equipment and supplies to eliminate abuse or misuse.
- Ensure cleanliness of guest rooms, guest room balconies, guest corridors, linen rooms and housekeeping pantries according to set standards and procedures
- Supervise public areas
- Ensure that guest supplies are replenished
- Ensure guests’ requests are promptly and courteously met
- Anticipate guest’s needs through observation and offer prompt, efficient service either personally or through effective communication with other Talent.
- Report damage or malfunction in hotel rooms using P.M.S system
- Maintain equipment in proper state of cleanliness and repair
- Assist in managing a spring cleaning roster.
- Assist in preparing cleaning schedule for the return of out-of-order rooms.
- Maintain a section floor report
- Conduct daily briefings with staff at floor level
- Conduct regular room checklists
- Report unusual behavior/activities on floors to Assistant Housekeeping Manager
- Record room status in allocated section accurately
- Comply with hotel’s health, safety and hygiene policies
- Attend meetings and training sessions as required
- Fully understand the difference in guest levels (VIP) and in room categories
PERSONAL ATTRIBUTES
- Good reading, writing and oral proficiency in English
- Must be well presented and professionally groomed at all times
- Strong interpersonal skills and attention to detail
- Builds departmental team work, maintains a harmonious work relationship with attendants, superiors and colleagues
İş Tanımı
PURPOSE OF POSITION
To provide a consistent room and bathroom product, and service adjacent areas to meet Raffles standards for cleanliness and presentation
Be aware of employee needs to be able to delight guests. Maintain a high level of productivity in all areas.
KEY ROLES & RESPONSIBILITIES
- Manage and supervise all tasks of his/her staff
- Makes certain employees to be supervised report to assigned area on time in uniform as per departmental dress and hygiene code, noise level is kept to a minimum
- Keeps an eye on the proper usage of linen, the correct handling of equipment and supplies to eliminate abuse or misuse.
- Ensure cleanliness of guest rooms, guest room balconies, guest corridors, linen rooms and housekeeping pantries according to set standards and procedures
- Supervise public areas
- Ensure that guest supplies are replenished
- Ensure guests’ requests are promptly and courteously met
- Anticipate guest’s needs through observation and offer prompt, efficient service either personally or through effective communication with other Talent.
- Report damage or malfunction in hotel rooms using P.M.S system
- Maintain equipment in proper state of cleanliness and repair
- Assist in managing a spring cleaning roster.
- Assist in preparing cleaning schedule for the return of out-of-order rooms.
- Maintain a section floor report
- Conduct daily briefings with staff at floor level
- Conduct regular room checklists
- Report unusual behavior/activities on floors to Assistant Housekeeping Manager
- Record room status in allocated section accurately
- Comply with hotel’s health, safety and hygiene policies
- Attend meetings and training sessions as required
- Fully understand the difference in guest levels (VIP) and in room categories
PERSONAL ATTRIBUTES
- Good reading, writing and oral proficiency in English
- Must be well presented and professionally groomed at all times
- Strong interpersonal skills and attention to detail
- Builds departmental team work, maintains a harmonious work relationship with attendants, superiors and colleagues
Benefits of working as a Housekeeping Supervisor in İstanbul:
● Company offers great benefits
● Opportunities to grow
● Attractive package