Marketing & Communications Manager

Fairmont St Andrews is a five star hotel that sits proudly amidst the rugged, coastal landscape of the East coast of Scotland whilst commanding spectacular views of the bay’s golden beaches and medieval St Andrews. 

The resort has 212 generous guest rooms, an array of dining options, a revitalising spa, a dedicated conference centre and, of course, two championship golf courses. Dedicated to exceeding guest expectations, Fairmont St Andrews prides itself on offering an unwavering commitment to service and attention to detail.

From the pristine fairways of our golf courses to the extensive ballroom of our conference facilities it is a philosophy that pervades every corner of our 520 acres. Since this international resort opened in the spring of 2001, it is renowned for providing an excellent standard of service with a meticulous attention to detail.

Marketing & Communications Manager

Location: St Andrews, Scotland 

Contract: Full-time, Permanent 

Reporting to the Director of Sales & Marketing you will be responsible for executing the Public Relations, Communications, Digital and Marketing strategy for all departments within the hotel (Accommodation, Golf, Spa, Sales, Food & Beverage, Membership).

A little bit about what you will be doing:

• Communicate with outside advertising agencies on ongoing campaigns
• Work with the Public Relations agencies and artists to oversee copywriting, design, layout, and the production of promotional materials
• Field media questions and pitch stories to the media, prepare media kits and organise press/media trips
• Liaising with Accor Hotels Luxe Marketing & PR Directors to align opportunities within the Fairmont strategy 
• Plan and oversee the hotels advertising and promotion activities, including print, digital, and direct mail
• Social media manager (FB,TW, IN, G+, YouTube, Pinterest) – devising social media campaigns and engaging with bloggers and guests pre/post-stay
• Database acquisition, quality and email campaigns

Qualifications

• Minimum 2-3 years previous leadership experience within a marketing or communications role required (not bound to hospitality)
• Outstanding communications skills, both written and verbal in English
• A confident and dynamic speaker, able to communicate and interact effectively with all levels of an organisation
• Enthusiastic and positive personality with the ability to build trusting relationships with others
• Proven organisational skills, works well on their own. Able to set and meet deadlines with quality results

Additional Information

• Competitive salary
• Staff shuttle service to/from St Andrews
• Complimentary staff canteen
• 50% off dining in our Food and Beverage outlets
• Employee rates for Spa treatments and green fees
• Access to gym and pool services
• Growth opportunities
• On-the-job training
• Regular social events