After Sales Support Manager

About Our Client

Our customer is one of the global leaders in elevator systems manufacturing.

Job Description

• Engaging with customers and prospective customers to provide technical,
• Collaborating with Sales team to understand customer's requirement,
• Working with the R&D teams in Turkey and China to play a key role in further adapting and aligning products with market needs and ensuring products meet code requirements and help make products competitive in the mass
• Provide technical support online, by phone or in person at the job
• Maintains effective written and oral communication to report After-sales customer satisfaction status to Management,
• Actively responds to feedback for professional development,
• Field feedback repeated technical issues, and additional feature requests are gathered and communicated to support product goals.

The Successful Applicant

• Bachelor's Degree or equivalent work,
• Three to five years in various assignments within the Company, in the Elevator industry, or in another service-oriented,
• Ability to resolve day-to-day,
• Ability to properly prioritise activities,
• Ability to travel as assigned and required (Local and International),
• Fluent in English.

What's on Offer

• Career progression,
• Multinational work environment.