Associate - System Development

Enjoy Exploring Our Unique Friendly Atmosphere: Where Opportunities Thrive

Here lies a unique global culture, home to over 40,000 talented individuals spanning more than 50 countries. Arcelik Global, a leader in the home appliances industry, transcends being just a company; it's a dynamic community where innovation meets camaraderie.

With 31 production facilities worldwide and a portfolio of 14 renowned brands, we're at the forefront of revolutionizing households globally.

But Arcelik Global is more than just numbers and statistics. We are the home of impact, innovation, and global minds, where every individual's contribution is valued and recognized. Our unique culture fosters an environment of continuous learning and growth, empowering employees to unleash their full potential.

Explore limitless opportunities in our friendly and innovative atmosphere – where your journey to success begins.

Enjoy Exploring Our Unique Friendly Atmosphere: Where Opportunities Thrive

Here lies a unique global culture, home to over 40,000 talented individuals spanning more than 50 countries. Arcelik Global, a leader in the home appliances industry, transcends being just a company; it's a dynamic community where innovation meets camaraderie.

With 31 production facilities worldwide and a portfolio of 14 renowned brands, we're at the forefront of revolutionizing households globally.

But Arcelik Global is more than just numbers and statistics. We are the home of impact, innovation, and global minds, where every individual's contribution is valued and recognized. Our unique culture fosters an environment of continuous learning and growth, empowering employees to unleash their full potential.

Explore limitless opportunities in our friendly and innovative atmosphere – where your journey to success begins.

We are looking for a passionate Associate - System Development who will join our team at Customer Care Directorate.

What awaits you in this role?

• Bachelor's Degree in Industrial Engineering, Management Engineering, Economics, Business Administration or related fields,
• Structuring, feasibility and financial modeling experience is a plus
• Having experience in budget,reporting and/or controlling departments,
• Having knowledge of accounting principles (Local and IFRS),
• Having strong knowledge of MS Office Applications with advanced Excel and PowerPoint skills
• Excellent verbal and written skills in English,
• Following and adopting the market trends and new Technologies,
• Outside the box thinking ability,
• Flexible and open to new perspectives,
• A great team player with a self initiative mindset,
• Knowing what empathy really means,
• Being open to communicationis always our priority.

How will you foster the change?

• Working closely with multi-functional teams to create and execute, long-term customer care system development roadmap
• Developing, implementing and following-up on business and process development approach, evaluate and contribute to the refinement of business models to meet Arcelik’s growth targets.
• Redesigning the processes under his/her responsibility with a global approach and in alignment with Customer Care strategies and targets,
• Analyzing market, consumer and technology trends to offer innovative projects,
• Evaluating new business requirements and developing new projects for continuous process improvement,
• Performing core project management duties including guiding the project through formal approval and funding gates; developing a project plan that includes a detailed budget, project timeline, detailed task-driven schedule, resource plan and communication plan; and managing project execution from initiation to closure
• Working collaboratively with cross-functional as well as external business partners, stakeholders, IT and other teams to ensure successful completion of programs and projects, providing regular and accurate status reports to key stakeholders during the project. Leading digitalization initiatives and projects in coordination with IT teams and leads IT Projects for lean process design,
• Coordinating and monitoring the preparation of the investment and expense budgets of the CC directorate,
• Ensuring the fulfillment of the requirements of ISO standards (ISO 9001, ISO 10002) covered by the directorate, ensuring coordination for this purpose, leading the established teams,
• Benchmarking with the customer service systems

The position is located in Çayırova.

We believe in fostering transparency and promoting equal opportunities within our organization. That's why we're opening this important role to all internal applicants, allowing talented individuals like yourself to showcase their potential, while we maintain a dedicated succession plan for critical positions.

We are an equal opportunity employer. All applicants will be considered for employment without attention to race, sex, color, national or social origin, ethnicity, religion, age, pregnancy, disability, sexual orientation, gender identity and expression, marital status, or political opinion.

By being part of this journey,

• You will be subject to the terms outlined in the local contract, with potential fringe benefits available to aid in the transition process.
• You will open the door to opportunities for personal growth, career advancement, and a supportive work environment where your contributions are truly valued and rewarded. This is your community, your opportunity all around the globe!

We believe in fostering transparency and promoting equal opportunities within our organization. That's why we're opening this important role to all internal applicants, allowing talented individuals like yourself to showcase their potential, while we maintain a dedicated succession plan for critical positions.

We are an equal opportunity employer. All applicants will be considered for employment without attention to race, sex, color, national or social origin, ethnicity, religion, age, pregnancy, disability, sexual orientation, gender identity and expression, marital status, or political opinion .

By being part of this journey,

• You will be subject to the terms outlined in the local contract, with potential fringe benefits available to aid in the transition process.
• You will open the door to opportunities for personal growth, career advancement, and a supportive work environment where your contributions are truly valued and rewarded. This is your community, your opportunity all around the globe!