Duty Manager

Shangri-La Bosphorus, Istanbul

Find Your Shangri-La in Shangri-La.

Shangri-La has been creating joyful moments through heartfelt hospitality since 1971 — and that spirit continues to guide us today.
As we look ahead to new horizons, we invite you to be part of our growing Shangri-La family and make a meaningful impact on the world — through joy, shared purpose, and our Asian art of hosting.

In a city that straddles Europe and Asia, discover a luxury 5-star hotel that draws on influences of East and West in Shangri-La Bosphorus, Istanbul. This historical building sits in the Beşiktaş district, a short walk from the iconic Dolmabahçe Palace, and offers spectacular Bosphorus views. Find solace in chandelier-accented rooms and suites accentuated by soothing cool tones, inspired by palatial Ottoman glamour and Asian design elements.

About the Role

As a Duty Manager, we rely on you to

• Ensure smooth operation on a daily basis


• Enhance overall guest experience during their stay


• Supervise and direct the front desk team


• Ensure all colleagues are kept up-to-date with hotel products and services


• Monitor all arrivals and departures from a guest experience perspective

About You

• Takes pride in being a hotelier


• Is a self-starter


• Is a friendly, helpful and trustworthy leader


• Fully understands room operations


• Fully understands front desk operations


• Communicates and writes with fluency in English (as well as the local language)


• Has experience in the same capacity, preferably in a luxury hotel


• Preferably comes from a hotel management-related education background


• Has strong interpersonal skills

Why Join Us

• A workplace that values your passion and supports self-realization and personal growth.


• Structured learning and development pathways with real opportunities to advance your professional craft and leadership skills.


• Competitive benefits, recognition programs, and colleague stay/travel perks that reward your contribution and dedication.


• Teams that promote inclusion and respect, value diversity, and foster a secure environment where everyone can thrive

We are an equal opportunity employer. Applications from all qualified candidates are welcomed. All information provided by applicants will be treated in and used only for recruitment purposes.

We appreciate your interest in joining us. Please note that only successful candidates will be contacted.