Fixed Core 3rd Line Ops. Manager

## Join Us\n\nAt Vodafone, we\u2019re not just shaping the future of connectivity for our customers \u2013 we\u2019re shaping the future for everyone who joins our team. When you work with us, you\u2019re part of a global mission to connect people, solve complex challenges, and create a sustainable and more inclusive world. If you want to grow your career whilst finding the perfect balance between work and life, Vodafone offers the opportunities to help you belong and make a real impact.\n\n## What you\u2019ll do\n\n * The purpose of this role is to be responsible on management of Level-3 Network Operation, Maintenance and Support of VFTR Network, which includes Internet Domain, Enterprise Network, Fixed Broadband, Data Center Network Services and Products in based on 7/24/365 time\n * To lead and perform L3 Operations and maintenance activities of Fixed Data Core Network. Responsible for all Level 3 Operations (integration, roll-out, acceptance, troubleshooting, configuration management, SLA/OLA management, etc) for corresponding products and services\n * Managing and organizing group staff, working with Network Planning and regarding departments.\n * Organize and manage Fixed Data Core Network Level-3 Operation processes with NOC Departments, Planning Departments, Regulation, IT and Business Departments.\n * Taking necessary preventive and corrective actions for keeping Fixed Data Core Network continuity and performance in KPIs. Interfering when needed, ensuring escalation and reporting to other departments within this scope realising works below mentioned.\n * Performing corrective works and taking necessary actions to define root causes problems in case of a defect or an interruption in network.\n * Determining and correcting of the wrong configurations within health check\n * Making necessary health care checks regularly.\n * Supporting Level-1 Team for solving alarms, events and troubleshooting issues.\n * Manage and operate Fixed Data Core Network Transformation in scope of Technology Evolution, SDN, Digitalization and AI based Applications.\n * Create and develop capacity, quality and fault report for Fixed Data Core Network systems to increase service quality.\n * All activities and work done according predefined by Fixed Data Core Network Operation with reporting.\n * Manage and coordinate vendor processes and operational activities.\n * Manage and coordinate acceptance tests of Fixed Data Core Network equipment and deployments, identification of non-conformities and taking corrective actions\n * Definition of Vodafone requirements and ensuring development at technology level is provided by vendors\n * Taking pro-active role to manage operational process of projects executed within NOC as well as Central Planning departments.\n\n\n\n## Who you are\n\n * Good communication skills\n * Ability to work with ambitious timelines in a dynamic, high-growth environment.\n * Strong communication / interpersonal and decision-making skills \u2013 ability to balance conflicting interests.\n * Supply high concentration and attention.\n * Strong analytical skills and problem-solving abilities, ability to multi-task.\n * Graduate from Electronic, Computer\u0026Science, Telecommunication Engineering.\n * Experience and in-depth understanding on IP and Data Center Networks\n * Have minimum 8 years of experience in Telecommunication\n * Supply high concentration and attention.\n * To have intermediate or advance level of English.\n * Have not restriction for mobility\n * Takes personal responsibility\n\n\n\n## Not a perfect fit?\n\nWorried that you don\u2019t meet all the desired criteria exactly? At Vodafone we are passionate about empowering people and creating a workplace where everyone can thrive, whatever their personal or professional background. If you\u2019re excited about this role but your experience doesn\u2019t align exactly with every part of the job description, we encourage you to still apply as you may be the right candidate for this role or another opportunity.\n\n## What\u0027s in it for you\n\nWe like to keep them flexible:\n\n\u2022 Vflexy: Flexible Benefits Program \n\u2022 Hybrid working kit \n\u2022 Ergonomic kit allowance \n\u2022 Digital meal voucher \n\u2022 Flexible transportation allowance. \n\u2022 Employee assistance hotline \u0026 counselling \n\u2022 Comprehensive and flexible private health insurance \n\u2022 Discounted price deals for wide range of products \u0026 services \n\n \nPlus, plenty more to enjoy!If you want to know more about us and what we do, then visit our website: www.vodafone.com.tr\n\nhttps://www.vodafone.com.tr/insan-kaynaklari\n\nInstagram: https://www.instagram.com/vodafonekariyer/\n\nYoutube: https://www.youtube.com/user/VFTurkiye\n\n \nData Privacy \nBy applying for this job, you accept the Vodafone Privacy Policy. Please visit Privacy Policy web page at https://careers.vodafone.com/privacy-policy/turkey/ for further details. \n\n## Who we are\n\nWe are a leading international Telco, serving millions of customers. At Vodafone, we believe that connectivity is a force for good. If we use it for the things that really matter, it can improve people\u0027s lives and the world around us. Through our technology we empower people, connecting everyone regardless of who they are or where they live and we protect the planet, whilst helping our customers do the same.\n\nBelonging at Vodafone isn\u0027t a concept; it\u0027s lived, breathed, and cultivated through everything we do. You\u0027ll be part of a global and diverse community, with many different minds, abilities, backgrounds and cultures. ;We\u0027re committed to increase diversity, ensure equal representation, and make Vodafone a place everyone feels safe, valued and included.\n\nIf you require any reasonable adjustments or have an accessibility request as part of your recruitment journey, for example, extended time or breaks in between online assessments, please refer to https://careers.vodafone.com/application-adjustments/ for guidance.\n\nTogether we can.\n