Helpdesk Specialist

Akinon is a global software development company that provides state-of-the-art omnichannel solutions for top retail brands worldwide (Lacoste, Gant, Nautica, Marks&Spencer, Banana Republic, etc.).
Based on more than 20 years of retail industry experience and with the support of a large team of highly skilled software developers, Akinon has created a suite of Cloud-based Omnichannel Applications (Akinon Commerce, Omnitron, Akinon OMS, Akinon Instore App, and Akinon Native AppBuilder for iOS & Android) which technologically disrupts the retail industry and offers a true Unified+ commerce experience.
In addition, thanks to our approach to see the concept of career as a whole experience for each and every Akinonian, we created the æX ( The A kinonian eX perience) and filled it with many exciting things from learning to sharing, from enabling to daring.
So, join us now and let’s thrive together in the æX ! For more information visit:




Location: YTU Davutpasa Campus, Istanbul WHY WORK AT AKINON? Because; - You are graduated from Vocational High School or universities' related departments,
- You have at least 2 years of experience in Information Technologies / Helpdesk,
- You are experienced in end-user support,
- You have software and hardware knowledge to provide technical support to PC, product group and peripherals,
- You know Microsoft Office applications and you are detailed in documentation WHAT IS YOUR ROLE IN THIS POSITION?- Install and manage end-user equipment and software in accordance with the operation of the system,
- Accountable for overseeing all technical equipment and software tools utilized within the company as an IT Support Specialist.
- Provide support for meeting user problems and demands,
- Provide support on Computer Operating Systems, Office Programs and Hardware Products,
- Follow the installation of computer equipment, making settings, periodical maintenance activities,
- Follow the inventory, license and embezzlement of all devices within the scope of company computers and information technologies. “Bu ilan sebebiyle yapacağınız başvurular aracılığıyla toplanacak kişisel verileriniz, veri sorumlusu Akinon İnternet Yatırım ve Proje Geliştirme A.Ş. (“Akinon”) tarafından 6698 sayılı Kişisel Verilerin Korunması Kanunu (“KVKK”) ve ilgili mevzuat kapsamında iş başvuru süreçlerinin yürütülmesi amacıyla otomatik yollarla işlenecektir. Detaylı bilgi için lütfen adresindeki Aydınlatma Metni'ni inceleyiniz.” #J-18808-Ljbffr