Housekeeping Floor Supervisor

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Can you bring your own personality, create a memorable experience and naturally connect with guest and colleagues alike, then you are the one we are looking for! Feel free to apply...

We as Swissôtel Uludag Bursa are looking for a Housekeeping Floor Supervisor to join our amazing team, where we make the impossible possible to make our guests and talents dreams a reality!

What you will be doing:

• Consistently offer professional, friendly and engaging service
• Lead and supervise Room Attendants to ensure service standards are followed and overall cleanliness
• Handle Guest concerns and react quickly, logging and notifying the proper areas
• Supervise the Housekeeping operations ensuring that the hotel standards and procedures are fully known and followed.
• Actively participate in daily briefing, daily warm up and department meetings as required
• Ensure Room Attendants are informed daily about priorities in their section
• Keep records of special cleaning and maintenance up to date.
• Establish cleaning programs to maintain top cleanliness and hygiene standards.
• Ensure emergency procedures are followed strictly.
• Ensure health and safety as well as hygiene rules are strictly followed.
• Perform any other reasonable duties as required by the department head at all time.
• Ongoing training, coaching and development of Colleagues to impact overall departmental morale
• Report necessary maintenance items
• Follow departmental policies and procedures
• Other duties as assigned

Your experience and skills include:

• Service focused personality is essential
• Previous experience in a similar leadership role is an asset
• Prior experience working with Opera or a related system
• Strong interpersonal and problem solving abilities and the ability to lead by example

Additional Information

Our commitment to Diversity & Inclusion:

We are an inclusive company and our ambition is to attract, recruit and promote diverse talent.