HR Specialist

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At Continuum Global Solutions, our vision is to be the leader in customer experience by connecting the right people with innovative solutions to deliver outstanding results. We will empower and support our employees to reach unimaginable heights while growing our business to make a global impact. Our can-do culture works together to make the ordinary exceptional. Are you ready to recruit and be one that AIMS HIGHER. REACHES FARTHER when achieving results in a fast-paced environment? Can you ACT BOLD. BE PASSIONATE in attracting the right talent? Can you BE ONE. HELP MANY when meeting deliverables? Do you want to BE DIFFERENT. BE YOU and LEARN MORE. TAKE ACTION?

JOIN OUR TEAM TODAY!

We are hiring a HR Specialist will be responsible for the end-to-end life cycle of an employee from contract to exit procedure including all related vendor management. You must possess great communication skills, high energy, the ability to multi-task, and be able to work in a fast-paced environment.This is a full-time position with competitive pay, opportunity for continuous growth, and many more employer perks. If you have the desire to make change, take on challenges, and experience fulfillment, then this is the place to be!

RESPONSIBILTIES:

• To collaborate with the recruitment team to have an effective recruitment & hiring process 
• To complete the hiring process with social security entrances & exits to comply with Turkish labor law 
• To maintain organizational charts and update systems & reports accordingly
• To update employee records and files 
• To handle orientation for all coming newcomers on a weekly basis 
• To inform employees about additional benefits they are eligible 
• To process employees’ queries and respond on a timely manner 
• To maintain HR policies within the country 
• To manage external vendors related to medical insurance & meal allowance 
• To prepare documents related to labor relations for the disciplinary committee
• To conduct exit interviews
• To handle all disciplinary-related actions within the company
• To be a part of the disciplinary committee of the company
• To handle all non-salary payments 
• To prepare all HR-related reports on a daily, weekly, monthly, quarterly and yearly basis 
• To prepare reports and communicate with internal parties related to employee-related updates
• To handle and follow all related items on Occupational Health & Safety topics 
• To stay up-to-date and comply with Turkish labor law
• To handle other duties as assigned

REQUIREMENTS:

• A B2-C1 level of English (both written & spoken).
• Min. 2 years of HR Specialist or similar experience.
• Ability to work in a fast-paced environment with a high level of accuracy.
• Experience on Success Factors, nice to have.
• Excellent command of Microsoft Office tools, especially Excel.
• Strong problem solving and critical thinking skills. 

Continuum Global Solutions partners with top companies around the world to deliver customer care services through its global network of contact centers. Our global Fortune 500 clients rely on our vast expertise in customer care management to improve their customers' experience. Continuum customer care and call center solutions leverage world-class voice, chat, email and social technologies. More than 11,000 employees serve top-tier clients across multiple industry verticals. Additional information on Continuum and our services can be found on our website.

Continuum recruiting correspondence will always come from a talent acquisition representative with an official @continuumgbl e-mail address. In addition, our representatives will never ask for any form of payment from a candidate or new hire. Please report suspicious activity to  [email protected]