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Quotes & Tenders Manager , GEM

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Job Description - Quotes & Tenders Manager , GEM

Lead and develop the Country Quotes & Tender Leads across GEM, fostering a high-performing and collaborative team culture. Ensure consistent standards, clear accountability, and alignment with regional objectives. Coach and mentor team members to strengthen technical, commercial, and compliance capabilities. Conduct regular team reviews, performance evaluations, and best practice sharing sessions to drive continuous improvement. Strategy & Alignment Coordinate and align with Regional Directors, Country Managers, and Sales Leaders to ensure tender strategies, pricing, and submissions are consistent with business priorities, profitability targets, and market access strategies. Monitor and analyze upcoming tenders across direct and distributor markets, ensuring early visibility and alignment on go/no-go decisions. Build and maintain a regional tender intelligence database capturing historical data, competitor benchmarks, win/loss ratios, and lessons learned. Partner with divisional and regional stakeholders to prioritize tenders that align with growth, profitability, and product lifecycle objectives. Governance & Risk Management Drive commercial governance by enforcing pricing policies, approval matrices, and compliance with internal and external regulations. Oversee risk assessments for high-value or complex tenders, coordinating reviews with Legal, Finance, Regulatory, and Compliance functions. Ensure contract execution, extensions, and documentation are properly managed and aligned with corporate standards. Coordinate post-tender activities, including clarifications, negotiations, and objections when appropriate, ensuring accountability for results. Act as the regional center of excellence for tendering, ensuring process harmonization, documentation standards, and audit readiness. Develop and deploy standardized tools, templates, and training to strengthen local and distributor capability in tender management and compliance. Partner with Commercial Excellence, Supply Chain, and O2C teams to digitize and automate tender tracking and reporting systems (SAP, Magellan, or local platforms). Identify and implement continuous improvement initiatives to increase efficiency, transparency, and tender success rate. Analytics & Performance Management Establish and monitor key tender KPIs, including win rate, cycle time, pricing accuracy, and compliance metrics. Prepare regular regional reports and insights for leadership to support decision-making. Conduct quarterly tender performance reviews with country and cluster teams to share performance results, risks, and improvement plans. Collaboration & Communication Facilitate transparent communication across Sales, Legal, Finance, Regulatory, Supply Chain, and Commercial Excellence functions. Represent GEM in regional and global tender initiatives, ensuring local needs and best practices are shared effectively. University degree in Business, Economics, Engineering, or a related discipline. Minimum 10 years of experience in tenders, pricing, or commercial operations within the medical device or healthcare industry. Proven track record in leading multi-country tender operations and managing cross-functional teams. Excellent analytical and problem-solving capabilities. Proficiency in MS Office; SAP and tender management systems experience preferred. Fluent in English (additional regional languages are an asset). Strategic and commercial mindset Analytical and data-driven approach Continuous improvement mindset Requisition ID: 618239 As a leader in medical science for more than 40 years, we are committed to solving the challenges that matter most - united by a deep caring for human life. Our mission to advance science for life is about transforming lives through innovative medical solutions that improve patient lives, create value for our customers, and support our employees and the communities in which we operate. Now more than ever, we have a responsibility to apply those values to everything we do - as a global business and as a global corporate citizen. And if you're a natural problem-solver with the imagination, determination, and spirit to make a meaningful difference to people worldwide, we encourage you to apply and look forward to connecting with you!
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