Regional Sales Manager

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The Regional Sales Manager is responsible for revenue & KPI’S of the Pandora Point of Sales within the assigned area.

He/she guarantees an excellent service within the Pandora Point of Sales, ensuring all the proper in-store operations (way of selling, set-up and visual display, product assortment, stock, etc.) in order to offer an exceptional customer experience and guarantee the image of the brand.

He/she maximizes sales targets in the yearly business plan whilst maintaining the Brand DNA.

Key accountabilities:

• Stimulate stores’ sales growth and maximize volume and revenues by using available tools in order to achieve target and KPIs.
• Implement sales standards being a leading example.
• Responsible of the sales target and KPI’s for the assigned area, analyze business performance and take prompt corrective action.
• Pursue business opportunities through local appointed distributors or own Point of Sale.
• Coach and lead store managers and store teams, to maximize sales through high standards of operational execution.
• Conduct regular store visits, control aesthetics, order and cleanliness of stores/Point of Sales and manage B2B reporting.
• Coordinate all promotional and sales activities
• Responsible for the effective planning and execution of stores/POS openings and handovers by coordinating support services (e.g. IT, Operations, Training, Marketing, Merchandising, etc.).
• Cultivate strong relationships with customers across the channel, in order to expand the business with them.
• Manage and implement operative tasks in order to gain, contract and develop new customers.
• Negotiate contracts and agreements within the given standards.
• Ensure customers are complying with contracts requirements.
• Monitor the accuracy of the stock available in the store through periodical inventories and test checks.
• Coach store teams how to check top sellers, new stock and basics to ensure sales are maximized through stock management.
• Coach store teams how to identify older inventory and develop selling tactics to clear the stock.
• Responsible for the inventories’ results of the assigned stores.
• Monitor, analyse and follow-up on sales VS budget on regular basis.
• Liaise with HR in relation to Hr soft and hard topics
• Responsible for the personnel cost monitoring and fulfilment for the assigned stores.
• Secure general marketing plan is being executed to the best possible extend, drive and attend promotional and other special events.
• Liaise with the Marketing Team on challenges and opportunities within the business.
• Lead, coach and train store teams to effectively execute and maintain Visual Merchandising standards.
• Supervise the implementation of all Visual Merchandising campaigns in close cooperation with VM team, sharing best practice, providing feedback and lessons learnt.
• Deliver on the job training to frontline sales teams (way of selling, product knowledge, customer service, visual merchandising, POD and systems, policies and procedures).
• Provide support and sales coaching to the Staff teams to achieve the key performance objectives.
• Develop the team and promote a high performance culture through motivation and coaching, being a leader and acting as an example for the team.
• Provide guidance and feedback to ensure franchisees, multi brand retailers and store staff can offer a superior consumer experience and achieve business objectives.
• Monitor and evaluate the performance of the team providing regular feedback and support.
• Take initiative in order to improve product and jewellery knowledge, leadership and business skills.
• Ensure procedures, policies, legal requirements and ethical standards are followed to ensure company assets are protected.
• Cultivate and maintain strong relationships with store owners, franchisees and staff.
• Contribute to effective team-working by working collaboratively with all departments in the Company.

KPI’s:

• Revenues & Cost balance
• Sell In & Sell Out
• In store KPI’s (Conversion Rate, Basket Site, UPT, Average Price)

Responsibility for Revenue/CAPEX/OPEX:

Y

Candidate Description

Educational background:

Vocational/Technical Associates Degree Bachelor

Master PhD

Field of study:

(Preferred education)

• Marketing, Commercial, Retail

Pivotal and professional qualifications:

0 yrs. 1-3 yrs. 3-5 yrs . 5-8 yrs. > 8 yrs.

Equivalent combination of experience and education accepted

• Experience in a regional sales role, with focus on Operation & Development activities.
• Strong analytical skills and attention to details.
• Broad understanding of all elements of the retail mix from category management, operations, marketing and brand.
• Strong interpersonal skills and ability to communicate.
• Ability to share knowledge.
• Initiative and shared decision making approach.
• Team-spirit.
• Solid business acumen skills and problem-solving attitude.
• Passion for work and the product.
• Ability to prioritize and manage time wisely in a fast-paced environment.
• Excellent organizational and planning skills, ability to deal with situations where multitasking is frequently required.

Computer Skills:

Mastery of MS Office

Language Skills:

Other Skills:

Sound working knowledge of Retail field, strategies and practices.