German-Speaking Customer Service Representative

Work From Home Customer Service Representative (German Speakers)

Do you speak German fluently (C1/C2) and want to grow your career with one of Europes leading technology retailers?

Were hiring Customer Service Representatives for MediaMarkt & Saturn (MMS) supporting customers across Germany.

What Youll Do

• Provide support to customers via inbound calls (emails may follow).

• Handle inquiries: returns, complaints, product stock checks & reservations.

• Deliver excellent service as part of a stable, long-standing project.

Why You'll Love It

• Remote work anywhere in Turkey.

• Net Salary: 30,000 TL + up to 20% quality bonus.

• Meal Card (Pluxee): 4,500 TL.

• Private Health Insurance (Mapfre).

• Public holidays paid x2.

• Career growth & mentoring opportunities.

Requirements

• German proficiency (C1/C2).

• Located in Turkey, able to work from home.

• Good computer skills + smartphone for VPN login.

Training: 2 weeks online, weekdays only.

Shifts: Rotating, with Sundays off + 1 variable day.

Apply now and join MediaMarkt & Saturn where stability, growth, and international experience await!