Sales & Customer Service Profess.

Select how often (in days) to receive an alert: Create Alert

Schaeffler is a dynamic global technology company and its success has been a result of its entrepreneurial spirit and long history of private ownership. Does that sound interesting to you? As a partner to all of the major automobile manufacturers, as well as key players in the aerospace and industrial sectors, we offer you many development opportunities.

Your Key Responsibilities

• Provides qualified support services for assigned customer group and sales organization, at all stages of the order attainment and fulfillment process.
• Implement and align the service standards agreed (concerning e.g. quotation and contract management, price list management, master data management, etc.).
• Develop and implement internal interfaces to ensure efficient end-to-end processes.
• Analyze customer inquiries and complaints and coordinate with involved departments to realize corrective actions.
• Identify optimization areas, and implement respective projects, potentially involving stakeholders from sales, logistics and supplier.
• Provide advice to accountable stakeholder in the sales organization or with the supplier organization.

Your Qualifications

• Bachelor’s Degree in Engineering , Business Administration or relevant departments.
• At least 5 years of professional experience in Customer Service (pricing,planning,order management)
• Good team player, strong communication skills ,
• Good knowledge of MS Office and SAP,
• High level of commitment, interpersonal skills, good negotiating skills
• Analytical thinking with innovative point of view
• Good verbal and written skills of English

As a global company with employees around the world, it is important to us that we treat each other with respect and value all ideas and perspectives. By appreciating our differences, we inspire creativity and drive innovation. In this way, we contribute to sustainable value creation for our stakeholders and society as a whole. Together, we advance how the world moves.

Exciting assignments and outstanding development opportunities await you because we impact the future with innovation. We look forward to your application.

Job Segment: Data Management, Engineer, SAP, Customer Service, Sales, Data, Engineering, Technology