Security Technical Engineer (Post Sales)

Requirements

• Install, configure, maintain, and troubleshoot enterprise cybersecurity solutions.
  
  


• Provide post-sales technical support to partners and customers.
  
  


• Manage technical incidents and resolve product-related issues.
  
  


• Perform software upgrades, patches, migrations, and system health checks.
  
  


• Troubleshoot complex technical issues and coordinate with vendor support teams.
  
  


• Support deployment and integration projects.
  
  


• Prepare technical documentation and share technical knowledge with partners and internal teams.
  
  

• Bachelor's degree in computer engineering, Software Engineering, Electrical & Electronics Engineering, or a related field.
  
  


• Minimum 3 years of hands-on experience in cybersecurity engineering or post-sales technical support.
  
  


• Hands-on experience with one or more of the following technologies:
  
  




• Data Loss Prevention (DLP)
  
  


• Secure Web Gateway (SWG) / Web Security
  
  


• Network Traffic Management and Traffic Visibility
  
  


• Deep Packet Inspection (DPI)
  
  


• Application Control and Bandwidth Management
  
  




• Experience in installation, configuration, administration, and troubleshooting of enterprise security solutions.
  
  


• Knowledge of DLP policy management, data classification, and endpoint/network data protection.
  
  


• Familiarity with traffic shaping, application visibility, and network traffic analysis.
  
  


• Strong understanding of TCP/IP, routing, switching, DNS, HTTP/HTTPS, and network security protocols.
  
  


• Experience in software upgrades, system migrations, and technical incident resolution.
  
  


• Ability to analyze logs, diagnose technical issues, and coordinate with vendor support teams.
  
  


• Good command of written and spoken English.
  
  


• Strong analytical thinking, problem-solving, and communication skills.
  
  

• Experience with enterprise DLP implementations and policy management.
  
  
  


• Experience with network traffic analysis, bandwidth management, or application visibility solutions.
  
  
  


• Previous experience working with cybersecurity vendors, distributors, or system integrators.
  
  
  


• Relevant cybersecurity certifications.
  
  
  

Benefits

What We Offer

• Opportunity to work with leading enterprise cybersecurity technologies.
  
  
  


• Professional development and technical training opportunities.
  
  
  


• A collaborative and dynamic working environment.
  
  
  


• Opportunity to develop expertise in specialized cybersecurity solutions.