Design and implement product training sessions, including value propositions, unique selling points, and competitive comparisons. Conduct workshops and training for all relevant sales roles, including onboarding programmes for new joiners and career changers. Facilitate telephone training, webinars, and digital learning formats to support hybrid learning environments. Provide on-site coaching to strengthen cross-selling techniques across mobile and fixed-line products. Support leadership development by sharing coaching and feedback methodologies with team leaders. Develop and manage external sales coaches and trainers. Continuously optimise training content and methods based on feedback and market trends. Maintain close communication with internal departments for resource planning and performance tracking. University degree in business, communications, or a related field, or minimum 4 years' experience in telecom sales. Certified trainer and coach from a recognised institution. Native-level German fluency in written and spoken language. Proven experience in direct sales of telecom products and services. Strong instructional design and facilitation skills. Familiarity with internal processes and cross-functional collaboration. Experience in B2C or B2B telecom sales is advantageous. High level of conceptual thinking, strategic planning, and analytical ability. Strong interpersonal skills, team orientation, and commitment to quality. Customer-centric mindset with a focus on sales performance. Excellent communication and stakeholder management skills. Reliable, responsible, and adaptable to diverse personalities. Proficiency in digital and multimedia tools. Valid driving licence and willingness to travel.
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