Spa Sales Representative (ANK - UMASPA)

Objective

To oversee and drive spa treatment and service sales, while implementing effective strategies to meet performance and revenue goals.

Key Responsibilities

Supervise daily spa operations, ensuring service quality, cleanliness, and proper maintenance standards

Coordinate with department heads to uphold operational excellence

Manage financial targets, control costs, and prepare revenue and expense reports

Implement and update spa operating procedures, policies, and training manuals

Support and train spa therapists and reception staff, addressing queries and identifying training needs

Develop therapists’ shift schedules and assist with appointment bookings

Contribute to the development and revision of the spa menu

Monitor and respond to client feedback professionally

Drive retail and service sales through strong customer engagement

Requirements

Fluent in English (written and spoken); a second language is a plus

Minimum 2 years’ experience in a spa supervisory or sales-related role, preferably in an international-standard spa

High school diploma or sales certification

Strong interpersonal and communication skills

Willingness to work shifts, including evenings and weekends

Preferred Skills

Proven business acumen

Spa or hospitality operations management

Financial reporting

Human resource and team leadership

Sales and retail strategy

Customer relationship management

Marketing and public relations exposure

Intermediate to advanced computer literacy

Professional business writing skills

Personality Traits

Clear and articulate communicator

Self-motivated and enthusiastic

Personable and empathetic

Sales-oriented with a professional appearance and demeanor

⚠️ PLEASE READ BEFORE APPLYING:

• Remuneration: The displayed annual salary is an On-Target Earnings (OTE) figure, which includes estimated bonuses and commissions.
• Salary Structure: Our base salary structure is standardized.
• OTE Variation: The OTE is subject to variation based on the specific branch and monthly targets due to differing bonus and commission potentials.
• Salary Expectations: We do not solicit salary expectations from applicants during the recruitment process.
• Candidate Suitability: Candidates for whom the published OTE range, considering branch-specific variable components, does not align with their financial requirements are advised not to proceed with an application.
• CV Requirements: Applications submitted with CVs that do not include a photograph, or that are otherwise incomplete, will not be processed and will be eliminated from consideration.

⚠️ LÜTFEN BAŞVURMADAN ÖNCE OKUYUN:

• Ücretlendirme: Belirtilen yıllık maaş, tahmini bonusları ve komisyonları içeren bir Hedef Bazlı Kazanç (OTE) rakamıdır.
• Maaş Yapısı: Taban maaş yapımız standarttır.
• OTE Değişkenliği: Hedef Bazlı Kazanç (Hedef/Prim), farklı bonus ve komisyon potansiyelleri nedeniyle şubeye ve aylık hedeflere göre değişiklik gösterebilir.
• Maaş Beklentileri: İşe alım sürecinde başvuru sahiplerinden maaş beklentisi talep etmiyoruz.
• Aday Uygunluğu: Belirtilen Hedef/Prim aralığının, şubeye özgü değişken bileşenler göz önünde bulundurulduğunda, finansal gereksinimleriyle uyuşmayan adayların başvuruya devam etmemeleri tavsiye edilir.
• CV Gereklilikleri: Fotoğraf içermeyen veya diğer açılardan eksik olan CV'lerle yapılan başvurular işleme alınmayacak ve değerlendirme dışı bırakılacaktır.