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Technical Product Owner

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Job Description - Technical Product Owner


Orion Innovation is a premier, award-winning, global business and technology services firm.  Orion delivers game-changing business transformation and product development rooted in digital strategy, experience design, and engineering, with a unique combination of agility, scale, and maturity.  We work with a wide range of clients across many industries including financial services, professional services, telecommunications and media, consumer products, automotive, industrial automation, professional sports and entertainment, life sciences, ecommerce, and education.


Position: Technical Product Owner(VoIP hardware Clients) 


Project: SIP Client Applications 


Project Overview 


The project focuses on the development and evolution of VoIP applications for real-time communications (desktop VoIP phones based on SIP protocol). It involves signaling and media handling, network interactions, and integration of new features into an existing, complex architecture. 


The customer is an international technology company developing software solutions for Contact Centers and Unified Communication systems. 


 


About the Role:


You receive a high-level product or business requirement and drive it to a development-ready state: 



  • Analyze user scenarios and expectations, 



  • Define user and technical requirements, 



  • Design the feature, 



  • Create user stories and acceptance criteria for the development team. 


The role requires deep technical involvement and offers a growth path toward an architectural role. 


 


Responsibilities:



  • Analyze user needs and usage scenarios 



  • Elaborate high-level requirements into well-defined solutions 



  • Develop and document feature requirements and specifications for SIP applications, covering user, functional, and non-functional aspects. 



  • Create and maintain user stories and acceptance criteria 



  • Participate in technical and architectural discussions 



  • Participate in code reviews 



  • Collaborate closely with C++ developers and QA team and support them during feature implementation 



  • Incoming bugs triage 


 


Requirements:



  • Experience as a Technical Product Owner or Senior Developer 



  • Ability to independently design features end-to-end 



  • Understanding of C++ at the level of reading code and discussing implementation 



  • Solid understanding of networking concepts (TCP/IP, UDP, NAT, etc.) 



  • Understanding of VoIP, signaling, call flows, RTP 



  • Experience documenting both user and technical requirements 



  • Hands-on experience with user stories and acceptance criteria 



  • Strong technical background with a focus on system design and architecture-related tasks. 



  • English proficiency at Upper Intermediate level or higher, sufficient for reading documentation and participating in technical discussions 


 


Nice to Have:



  • Knowledge or hands-on experience with SIP protocol 



  • Experience with real-time or distributed systems 


Orion is an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, creed, religion, sex, sexual orientation, gender identity or expression, pregnancy, age, national origin, citizenship status, disability status, genetic information, protected veteran status, or any other characteristic protected by law.


Candidate Privacy Policy


Orion Systems Integrators, LLC and its subsidiaries and its affiliates (collectively, “Orion,” “we” or “us”) are committed to protecting your privacy. This Candidate Privacy Policy (orioninc.com) (“Notice”) explains:



  • What information we collect during our application and recruitment process and why we collect it;

  • How we handle that information; and

  • How to access and update that information.


Your use of Orion services is governed by any applicable terms in this notice and our general .


 


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