Technical Writer

We are seeking a skilled Technical Writer to create high-quality documentation that contributes to the overall success of our products and services. You will work collaboratively with developers, product managers, and subject matter experts to produce user-friendly content that simplifies complex information for various audiences.

Key Responsibilities:

• Create and maintain clear, concise, and comprehensive technical documentation, including:

  • User manuals

  • API documentation

  • Online help guides

  • System operation instructions

  • Installation guides

• Work with internal teams to understand product requirements and translate them into documentation.

• Organize and write supporting content for software development, engineering, or IT systems.

• Edit and standardize materials prepared by other team members to ensure consistent tone and style.

• Gather feedback from users and stakeholders to improve content quality and usability.

• Maintain version control and documentation history using tools like Git or Confluence.

Requirements:

• Bachelors degree in English, Technical Communication, Computer Science, or a related field.

• Proven experience (2+ years) as a Technical Writer, preferably in a tech or SaaS environment.

• Excellent written and verbal communication skills.

• Strong attention to detail and the ability to quickly grasp complex technical concepts.

• Proficiency with documentation tools (e.g., Microsoft Office, MadCap Flare, Confluence, Git, or Adobe FrameMaker).

• Familiarity with HTML, Markdown, or XML is a plus.

• Experience in Agile or Scrum methodologies is a bonus.

Preferred Qualifications:

• Experience writing for a developer audience (e.g., API or SDK documentation).

• Knowledge of content management systems and version control practices.

• Ability to create visuals or diagrams using tools like Lucidchart, Visio, or Figma.