Turkish Speaking Back Office Specialist

Are you ready to take the next step in your career?

If your answer is “ YES ” – join the leader of the CX (Customer Experience) sector TELUS International Türkiye!

Now we are looking for Turkish Speaking Back Office Specialists who have the following criteria and will add strength to our team.

Job Description

• In order to enhance customer experience, detect the inconveniences of the cases and take proper action via system

• Achieving efficiency and accuracy based quality targets in regular basis

Requirements

• Residency in İzmir

• Native level proficiency in Turkish and good level proficiency in English

• Availability to work in 24/7 shift system

• Being attentive and meticulous

• Being a good team player

Our Advantages

• Competitive salary package with bonuses

• Private health insurance

• Meal card

• Shuttle and road fee

• Stable job and career development opportunities

• Dynamic and supportive team

• Flat hierarchical work order in an international structure

• Referral rewards

About Us: TELUS International Türkiye is a leading customer experience and digital solutions provider with over 2,000 team members in Izmir and Istanbul. We design, build and deliver next-generation digital solutions to enhance the customer experience (CX) for global and disruptive brands. TELUS International has almost 70,000 team members across 28+ countries, providing customer service at its best in more than 50 languages for 600+ international and well-known partners. The company’s services support the full lifecycle of its clients’ digital transformation journeys, enabling them to more quickly embrace next-generation digital technologies to deliver better business outcomes. Fueling all stages of company growth, TELUS International partners with brands across high growth industry verticals, including tech and games, communications and media, eCommerce and fintech, banking, financial services and insurance, healthcare, and travel and hospitality.