URGENT: German-Speaking Customer Advisor Turkey

Start ASAP Full-Time Attractive Package

Looking for a fresh start abroad or already based in Turkey? Join a fast-growing international BPO supporting top global brands. This is a great opportunity for German speakers seeking remote jobs, customer service jobs in Turkey, or a multilingual role with career development and full support from a global employer.

Job Title

German-Speaking Customer Advisor

Location

Remote anywhere in Turkey or On-Site (Istanbul / Izmir depending on project)

Contract Type

Full-time, permanent

Responsibilities

Deliver high-quality customer service in German via phone, email, or chat

Identify customer needs and provide accurate solutions

Maintain professionalism, empathy, and strong problem-solving skills

Document all interactions in internal systems (CRM)

Work collaboratively with team leaders to meet performance KPIs

Ensure excellent customer satisfaction by following company guidelines

Requirements

• Native or C2 German

• B1/B2 English for internal communication

• Based in Turkey OR willing to relocate

• Customer service, retail, hospitality, or sales background is a plus

• Strong communication and active-listening skills

• Ability to work in rotating shifts depending on project

• Motivation to grow in an international environment

Salary

Attractive competitive salary (discussed during interview)

Benefits

• Remote or on-site options

• Full onboarding & paid training

• Private health insurance

• Meal card or on-site cafeteria (project-dependent)

• Career development with internal mobility programs

• International work environment

Relocation Package (if relocating to Turkey)

• Flight reimbursement

• Airport pickup

• Assistance with housing and settling-in formalities

How to Apply

Send your CV in English or German.

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