IT Service Analyst (m/f) 20h part-time

Company : Basebeyond Gmbh

Job Type : Part-Time

Istanbul, Turkye

Job Description - IT Service Analyst (m/f) 20h part-time

Error Handling & Technical Support: Manage and log error messages and technical queries, analyzing potential causes of issues.
On-Site Support: Provide 1st and 2nd level support on-site and escalate issues to international teams as needed.
User Assistance: Offer support for various IT issues, including Meeting Collaboration and Digital Genius areas.
IT Hardware Management: Procure, catalog, and install IT hardware, and provide end users with necessary briefings.
Project Involvement: Actively participate in IT projects such as rollouts, migrations, moves, and event support.

Relevant Qualifications: Ideally, you have completed IT training (e.g., IT Specialist for System Integration) or possess equivalent qualifications. Applications from professionals with a strong IT affinity are also welcome.
IT Support Experience: Practical experience in IT support and familiarity with ticketing systems (preferably ServiceNow) is required.
Technical Proficiency: Proficient in Windows 10/11, Microsoft 365, and Active Directory, with hands-on experience in network and server infrastructure.
Customer Service Skills: Excellent communication skills and a strong customer service orientation.
Motivated & Independent: Highly motivated with the ability to work independently and as part of a team.
Flexibility: Willingness to undertake occasional business trips.
Language Skills: Fluency in Turkish and English written and spoken.

International Business Environment: Work in a dynamic, global company with ample growth opportunities.
Company Holidays: Enjoy additional time off on December 24th and 31st.
E-Learning Platform: Access a variety of training resources to support your professional development.
Flexible Working Hours: Enjoy flexible hours with a time account system.

Original job IT Service Analyst (m/f) 20h part-time posted on GrabJobs ©. To flag any issues with this job please use the Report Job button on GrabJobs.

Share Job

Get your Resume Reviewed for Free

Similar IT Service Analyst Jobs in Turkey

Get your Resume Reviewed for Free

Email address

Why are you reporting this job?

I think it’s a discriminatory or offensive

I think it’s fraudulent or a scam

I think it’s trying to sell something unrelated to the job / it’s asking for money

I think it contains incorrect or broken information

Other

All Job Ads are subject to GrabJobs’s Terms of Service. We allow users to flag postings that may be in violation of those terms. Job Ads may also be flagged by GrabJobs moderation team. However, no moderation system is perfect, and flagging a posting does not ensure that it will be removed.

Setup your job alert:

Frequency

By activating job alerts, I agree to GrabJobs Terms & Privacy Policy. I can unsubscribe to job alerts anytime. Skip

IT Service Analyst (m/f) 20h part-time

Job Description - IT Service Analyst (m/f) 20h part-time

Similar IT Service Analyst Jobs in Turkey

Mobile Apps