Bar Supervisor (Flying Elephant)

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Job Description

• Always greets and welcomes guests promptly in a warm and friendly manner.
• Always thanks and gives fond farewell to guests conveying anticipation for their next visit.
• Assists guest with table reservation.
• Assists guest while seating.
• Ensures guests are served within specified time.
• Has a good knowledge of menu and presentation standards.
• Speaks with guests and staff using clear and professional language, and answer phone calls using appropriate telephone etiquette.
• Is able to answer any questions regarding menu and assist with menu selections.
• Is able to anticipate any unexpected guest need and reacts promptly and tactfully.
• Always applies service techniques correctly at all times, and serving Food & Beverage items with enthusiasm.
• Serves food courses and beverages to guests.
• Sets tables according to type of event and service standards.
• Records transaction / orders in Point of Sales systems at the time of order.
• Communicates with the kitchen regarding any menu questions, the length of wait and product availability.
• Communicates additional meal requirements, allergies, dietary needs, and special requests to the kitchen.
• Checks with guests to ensure satisfaction with each food course and beverages.
• Is responsible for clearing, collecting and returning food and beverage items to proper area.
• Maintains cleanliness of work areas, china glass, etc. throughout the shift. -
• Reviews order dockets ensuring accurate and timely preparations for order requirements accordingly.
• Presents accurate final bill to guest and process payment. - Performs shift closing on the Point of sales terminal and tally cash and credit card settlements.
• Ensures that the restaurant is always kept clean and organized, at both the front as well as the back of house areas.
• Ensures that hotel brand standards and SOP's are consistently implemented.
• Works with fellow staffs and manager to ensure that the restaurant achieves its full potential.
• Completes the daily responsibilities that are set for each individual shift. 
• Completes closing duties, including restocking items, turning off lights, etc. 
• Conducts monthly inventory checks on all operating equipment and supplies.
• Take an active role in coaching and developing junior staff.
• Performs any other duties related to food and beverage service assigned by the manager.
• Assists Assistant Manager/Manager in conducting daily shift briefings to update and disseminate relevant information to heartists
• You will adhere to Hotel's Hygiene and HACCP standards and ensure it's Standard Operating Procedures and Requirements are fully met.
• Helps minimize waste, breakages and mishandling of supplies and equipment

Qualifications

• Related experience including at least 1 year in same capacity or an equivalent combination of education and experience.
• Good practical, operational and adequate administrative skills.
• Strong leadership skills
• A naturally outgoing and friendly personality with a passion for service excellence to consistently deliver. 
• A true “team-player” mentality and flexible attitude towards a diverse set of tasks
• Excellent communication skills

Additional Information

Welcome to the Flying Elephant, where every sip is a journey into the mystical world of mixology. Step into a realm where Indian-inspired cocktails meet contemporary Desi bar bites, creating an unforgettable fusion of flavors and experiences.

At the Flying Elephant, we invite you to embark on a voyage of discovery, where crafty cocktails and anti-ordinary infusions await your palate. Our destination bar promises more than just drinks; it's a sanctuary where the familiar meets the extraordinary, where comfort intertwines with innovation.

Our team is dedicated to redefining the art of mixology, from enticing concoctions to globally inspired Indian street food, every element of the Flying Elephant is crafted to delight and surprise.

Join us as we turn beer enthusiasts into cocktail aficionados, one extraordinary sip at a time. Experience the magic of the Flying Elephant – where the journey to exceptional mixology begins.