Beauty Salon Receptionist & Operation Coordinator

** Minimum 6 years of experience in beauty salons in Dubai **

** Working days: 6 days a week **

** Freya Salon is ladies only salon **

About Us:

We are a premium beauty salon located in Dubai, dedicated to providing exceptional service and personalized experiences to our clients. We are seeking a dynamic and proactive Receptionist to join our team and contribute to our salon's success.

Responsibilities:

• Supervise the team to ensure that salon standards of cleanliness, professionalism, and customer service excellence are consistently upheld.
• Warmly greet clients as they enter the salon and ensure they feel welcomed and valued throughout their visit.
• Manage salon bookings efficiently, ensuring optimal scheduling and client satisfaction.
• Proactively schedule follow-up appointments to enhance client retention and loyalty.
• Manage inventory of salon products, ensuring adequate stock levels and coordinating with suppliers as needed.
• Collaborate with the accountant to provide accurate invoices and payment information, ensuring precise financial reporting.
• Handle client inquiries and concerns professionally and promptly, striving to resolve issues to the client's satisfaction.
• Manage administrative tasks, including answering phone calls, responding to emails, and maintaining salon records.
• Uphold salon standards of cleanliness, professionalism, and customer service excellence at all times.

Requirements:

• Previous experience in a receptionist & team supervisor role, preferably in a salon or spa environment.
• Strong interpersonal and communication skills, with a friendly and approachable demeanor.
• Proven ability to work in a fast-paced environment and multitask effectively.
• Sales-driven mindset with a track record of achieving sales targets and promoting products or services.
• Excellent organizational skills and attention to detail, with the ability to manage appointments and inventory efficiently.
• Knowledge of salon retail products and services, with a passion for the beauty industry.
• Ability to work collaboratively in a team environment and provide leadership when necessary.
• Proficiency in salon management software or booking systems is a plus.
• Fluency in English is required; knowledge of additional languages is an advantage.

Benefits:

• Competitive salary and performance-based incentives.
• Opportunities for career growth and advancement within the company.
• Access to training and development programs to enhance skills and knowledge.
• A supportive and inclusive work environment with a focus on teamwork and collaboration.

If you are a driven and energetic individual with a passion for customer service and sales, we would love to hear from you. Apply now with your resume and cover letter to join our dynamic team and contribute to the success of our salon.