Fiat Operations Manager

Job Description

Who We Are At OKX, we believe the future will be reshaped by technology. Founded in 2017, we are revolutionising world systems through our cutting-edge digital asset exchange, Web3 portal and blockchain ecosystems. We reshape the financial ecosystem by offering some of the most diverse and sophisticated products, solutions, and trading tools on the market. Trusted by more than 50 million users in over 180 countries globally, OKX empowers every individual to explore the world of Web3. With our extensive range of products and services, and unwavering commitment to innovation, OKX envisions a world of financial access backed by blockchain and the power of decentralized finance. We are innovative in the way we think, work, and in the products we create. We are also socially responsible by actively participating and encouraging employees to take part in various public welfare activities. With more than 3,000 employees around the world, we believe embracing diversity and inclusion will spark the creation of long-term value for the industry. Come Build the Future with Us now! What You’ll Be Doing 

• Manage customers' fiat currency deposits and withdrawals on the exchange platform, be responsible for overseeing and executing the transfer of fiat currency into and out of the exchange.
• Reconcile daily fiat balances between the exchange system and bank accounts.
• Resolve customer inquiries related to payment processing
• Analyze and highlight exceptional items related to settlements and collaborate with cross functional teams and banking partners to resolve quickly
• Support future development efforts by testing new product offerings 
• Provide performance reports with metrics for assessing performance and improvements
• Support the accounting team with reconciliations and other payment-related activities
• Review settlement operations and suggest areas of improvements and automations
• Support on ad-hoc requests from cross functional teams

• Bachelor's degree in Finance, Accounting, or a related field.
• At least 3 years of experience in financial operations, preferably in crypto exchange, banking, or fintech industries.
• Solid understanding of cryptocurrency markets, blockchain technology, and related regulations in UAE.
• Proficient in financial reconciliation and accounting principles.
• Strong attention to detail and ability to work with large data sets.
• Excellent problem-solving skills and ability to work under pressure.
• Strong computer skills, including proficiency in Microsoft Excel.

• Proficiency in English and Arabic, both written and spoken.
• Familiarity with AML/KYC regulations and compliance procedures is a plus.
• Ability to work independently and collaboratively in a fast-paced environment.

• Competitive total compensation package
  
• L&D programs and Education subsidy for employees' growth and development
  
• Various team building programs and company events
  
• Wellness and meal allowances
  
• Comprehensive healthcare schemes for employees and dependants
  
• More that we love to tell you along the process!
  

#LI-ONSITE

#LI-CCH