Front Office Administrator

Deluxe Holiday Homes is Dubai's leading vacation rental management firm, boasting a comprehensive suite of services that spans across vacation rentals, property management, real estate brokerage, and more. With a commitment to innovation, professionalism, and excellence, we manage over 680+ properties and employ a dedicated team of over 240+ professionals.

Deluxe Holiday Homes is looking for a highly motivated and experienced English and Arabic speaker UAE National as a Front Office Administrator with a valid UAE Driving License to join our newly established Business Bay B ranch in  Tamani Arts Building.
Responsibilities

• Welcome guests with a warm and friendly demeanor, ensuring a positive first impression
• Handle guest inquiries, requests, and complaints promptly and professionally
• Process reservations over the phone, via email, or in-person.
• Ensure that all reservations have accurate and detailed information.
• Maintain a clean and organized front desk area.
• Provide accurate information about our properties, amenities, and local attractions
• Assist with general administrative tasks, such as answering phone calls, office supplies procurement, etc.
• Coordinate with housekeeping and maintenance teams to ensure guest satisfaction
• Collaborate closely with other team members, ensuring smooth day-to-day operations.
  

Benefits

• Competitive Salary Package;
• Medical Insurance Plan;
  
• Annual Air Ticket Allowance;
• A great working environment;
  
• Company-provided vehicle, laptop and SIM card;
• Comprehensive training and support;
  
• Opportunities for professional development and growth within the company.

If you are a friendly and professional individual with a passion for delivering exceptional customer service, we would love to hear from you. Join our team at Deluxe Holiday Homes and be part of creating unforgettable experiences for our guests.

Requirements

• Must be a UAE National;
• Fluency in Arabic and English, both written and spoken;
• Must possess a valid UAE driving license;
• Owning a personal vehicle is a plus;
• Prior experience in a similar role;
• Possesses excellent communication skills;
• Strong problem-solving and decision-making abilities;