Netsuite Administrator

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Job Description - Netsuite Administrator

Job Description

Key Responsibilities

  • Perform day-to-day operation, maintenance, Project, change request, and support tasks for all NetSuite applications and the ecosystems.
  • Plan, review, and revise feature configurations and customizations of NetSuite to meet evolving business and operational needs.
  • Support requests for new/update/termination of users/roles, partners, and associated accounts/roles, Workflow design, maintenance, and troubleshooting
  • Support NetSuite integration project efforts and be the liaison with NetSuite Support. 
  • Support end user requests for new saved searches, reports, KPIs, and dashboards.
  • Monitor end-user usage, daily system scripts, and track performance.
  • Provide internal, on-going system and technical support to users, including training and maintaining proper system access for all roles. 
  • Develop, test, and deploy customizations utilizing partners and consultants. 
  • Develop, document, and implement policies, procedures, and guidelines to ensure data integrity, change protocols, customization, usage, etc. 
  • Identify, evaluate, and recommend other key technologies required to support and improve the business process centered on the NetSuite platform.
  • Maintain up-to-date knowledge of NetSuite functionality on new releases, customizations, and integrations.
  • Creating user accounts and passwords for new employees, updating existing accounts with new information, and removing accounts for terminated employees
  • Providing front line support with regards to all aspects of NetSuite and data maintenance.
  • Planning, reviewing, and customizing NetSuite as needed to meet the needs of staff.
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