At Emirates, we believe in connecting the world, to and through, our global hub in Dubai and in constantly innovating to ensure our customers 'Fly Better '. Our Cyber Defence Operations team is looking to urgently hire an Operational Engineer Level 2 - Web Application Security to dive into the intricate world of web application security, ensuring the safety of our online platforms. Your role is to lead and oversee Cybersecurity analysis, activities monitoring and investigations within a shift. You will handle advanced incidents and service requests and guide Level 1 engineers and provide expertise in complex troubleshooting scenarios. Additionally, you will coordinate with escalation engineers on the investigation and resolution of critical cybersecurity incidents as well as ensure accurate triage, timely escalation, and resolution within SLAs. This role is on-site and based on shift rotation within a 24x7 Operation.
- Address escalated incidents and service requests.
- Guide Level 1 engineers in troubleshooting.
- Ensure timely resolution and fulfillment of escalated issues.
- Maintain clear documentation of complex incidents.
- Monitor external threat data sources to maintain the cyber network defense threat conditions and determine which security issues may have an impact on the enterprise.
- Perform a detailed analysis of cyber threat adversaries and recommend preventative countermeasures.
- Assess and identify Advance Persistent Threat (APT) activities.
- Maintain and support the shift log for effective shift handover.
- Monitor and review triage activities performed by the L1 analysts and ensure accurate closure.
- Assist in creating playbooks and updating the knowledge base repository.
The following are critical skills required to be successful in this role:
What you will bring:
Qualifications: A degree or Honours (12+3 or equivalent) in Computer Science, Information Systems, Engineering, Telecommunications, or other related scientific or technical discipline is desired.
Experience: 3+ years' experience in a cross-functional and interdisciplinary team. GIAC Certified Incident Handler (GCIH) or equivalent certification is mandatory.
Knowledge and skills:
Join us in Dubai and enjoy an attractive tax-free salary and travel benefits that are exclusive to our industry, including discounts on flights and hotel stays around the world. You can find out more information about our employee benefits in the Working Here section of our website . Further information on what's it like to live and work in our cosmopolitan home city can be found in the Dubai Lifestyle section.
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