Operations Associate

Operations Associate

Passionate about providing outstanding customer care Have a love for women's fashion Have a great knack for numbers

As an Operations Associate, you'll combine these elements to work directly with our customers to provide highly personalized solutions to their inquiries and ensure that their client accounts are up to date, in terms of invoicing and payment.

What you'll need to succeed

YOU'RE EXCITED ABOUT THIS ROLE BECAUSE, YOU...

Have experience in customer care, including handling individual client accounts.

Have experience in client invoicing and payment. Familiarity with Zoho software is a bonus.

You are time-oriented, result driven, and display creative thinking to problem solve

Love interacting with clients through a wide range of mediums: social media, over the phone, and email

Want to join a team that encourages personal development and growth

WE'RE EXCITED ABOUT YOU BECAUSE YOU...

Are a quick learner who is tech-savvy and open to learning and working with new tools

Can navigate between multiple client interactions and internal systems

Are available to work non-standard business hours that may include evenings until 8 PM, weekends, and holidays

This is a junior role with potential for scope for immense development. You will work with a team that drives the customer experience and where standards are set to exceed expectations. We are looking for the right candidate to join immediately.

What we can offer you

With us,you will turn your aspirations into reality. We will help shape your journey through enriching experiences, learning and development opportunities and exposure to different assignments within your role or through internal mobility. Our Group offers diverse career paths for those who are extraordinary, every day.

We recognise the value that you bring, and we strive to provide a competitive benefits package which includes health care, child education contribution, remote and flexible working policies as well as exclusive employeediscounts.

We Invite All Applicants to Apply

It Takes Diversity Of Thought, Culture, Background, Differing Abilities and Perspectives to truly Inspire, Exhilarate and Delight our customers. At Chalhoub Group, we are committed to inclusion and diversity.

We welcome all applicants to apply and be part of our exciting future. We ensure equal opportunity for all our applicants without regard to gender, age, race, religion, national origin or disability status.