Operations Manager

Transguard Group was established in 2001 and has diversified significantly, we lead in the fields of Cash Services, Security Services, Manpower Services, Facilities Management & Aviation. Transguard Group is the UAE’s most trusted business support and outsourcing provider and has a large, dynamic, and culturally diverse workforce with 50,000 employees!

We are currently recruiting for an Operations Manager tojoin our Construction Services in Dubai.

Scope: To support the smooth and efficient operation of Construction Services contracts and accounts in coordination with site supervisors, administrative support, and Account Manager.

Financial

• Oversee all daily deployments of staff to assigned contracts
• Responsible for the timely and accurate submission of monthly T&A

Customer

• Key point of contact with client site teams for all operational matters
• Develop strong relationships with client POC to facilitate the growth of contracts
• Management of internal teams such as demand planning, billing, and payroll to ensure a smooth and efficient workflow process
• Develop a strong and trusted relationship with employees through daily interaction assisting to resolve simple queries and concerns raised

Process

• Manage and optimize current workflow process across multiple lines of service, Transport, HR, deployments and accommodation to ensure operational targets are achieved
• Encouraged to identify areas of improvement to enhance efficiencies and processes across the business unit
• Oversee the onboarding of all newly recruited staff to ensure a smooth hiring and deployment process

Innovation

• Identify areas where repetitive tasks can be automated
• Reduce the amount of manual data and identify automated processes where possible