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» Receptionist DESCRIPTION: Royal Grammar School Guildford (the RGS), one of the UK’s pre-eminent independent schools, and Cognita, the leading global schools’ group, is seek a dynamic and experienced Receptionist for their new school, the Royal Grammar School Guildford Dubai (RGS Guildford
Dubai).
A co-educational school with students aged 3 to 18, RGS Guildford Dubai will blend the RGS values of scholarship and community with the vibrancy of Dubai, offering an exceptional educational experience where academia is only one facet of a far richer experience and an extraordinary array of opportunities.
The Receptionist is a key position, as the first point of contact for the school, providing accurate and efficient world class customer experience, support and administrative services across the school. The successful candidate will need to possess knowledge and experience on related skills with the ability to demonstrate a genuine resonance with the RGS values.
PURPOSE
The receptionist is the welcoming face of the Royal Grammar School Guildford Dubai, playing a critical role in providing first impressions and ongoing support to families and visitors. As a key member of the Admissions and Parent Experience Team, the Receptionist assists with a variety of front-of-house processes, underpinning the school’s commitment to exceptional service from the first point of contact through to enrolment and beyond.KEY ACCOUNTABILITIES
Front of House Excellence:Admissions and Tour Coordination:
• Assist with scheduling and confirming school tours and open days, providing logistical support to ensure a smooth and positive experience for prospective families.Customer Experience and Engagement:
▪ Maintain an in-depth understanding of the school's calendar, events, and activities to effectively communicate and engage with the parent community.Administrative Support:
• Manage the absence mailbox by translating the information onto iSAMS (school management system), responding to emails from parents, disseminating the information to teachers, and recording absences accurately.General Responsibilities:
▪ Model and promote the school’s values in all interactions, fostering a culture of kindness, fairness, and ethical conduct.Person Specification
QualificationsKnowledge
▪ Strong administration and organisational skillsExperience
▪ Prior experience working within receptionist role.Capabilities and Qualities
▪ Enthusiasm, initiative, reliabilityWorking Conditions
▪ 7.00am – 5.00pm or as requiredApplication Candidates are requested to submit the following documents:
▪ Completed application formPlease send your application to:
RGS Guildford Dubai is committed to safeguarding and promoting the welfare of all of its employees and students. A police check is a pre-requisite for all appointments and a vetting procedure is applied to all appointments. This role an opportunity to contribute significantly to the growth and flourishing of our global community, ensuring every family’s journey with us begins on a note of personalized care and excellence.
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