Receptionist / Customer Service Admin

We are looking for female Customer Service agent / Receptionist cum Admin who can provide excellent customer support.

Employment Type: Full-Time

Job Role: Receptionist / Customer Service Admin

Company Size: 05-10 Employees / Laundry Company

Location: Dubai Investment Park 1, Dubai-UAE.

KEY DUTIES & RESPONSIBILITIES

• Devising and maintaining office systems which start work from 10am to 09:30pm Saturday to Thursday.
• Dealing with helpdesk of the company by managing daily reports and providing customer service support.
• Dealing with incoming calls, email,handling walk-in customers often corresponding on behalf of the manager
• Dealing with clients (calls,emails) support team and other staff
• Office administration management.

QUALIFICATIONS

• Minimum Work Experience:1-2 Years
• Excellent knowledge in MS Word and Excel.
• Must be fluent in English , (Prefers those who have the ability to adapt/respond to different types of characters)
• Must be currently based in Dubai.
• Experience in managing multiple priorities, administrative coordination.
• Well-organized, detail-oriented, ability to multi-task with great follow-up skills
• Strong written and verbal communication skills.
• Ability to quickly learn
• Adaptability
• Maintaining effectiveness when experiencing major changes in work responsibilities or environment; adjusting effectively to work within new work structures, processes, requirements, or cultures.