Sales Manager - Indoor Sales

Responsibilities:

• Sales Leadership:
• Develop and execute sales strategies to achieve and surpass sales goals.
• Lead, inspire, and manage the sales team to deliver outstanding customer service and achieve sales objectives.
• Monitor and evaluate sales performance, providing ongoing training and feedback to enhance team effectiveness.
  
• Customer Relationship Management:
• Cultivate and maintain strong relationships with clients, ensuring a personalized and memorable shopping experience.
• Address customer inquiries, issues, and feedback promptly and professionally.
• Implement customer loyalty initiatives to foster long-term relationships and repeat business.
  
• Market Analysis and Strategy:
• Conduct market research to identify new sales opportunities and stay informed about industry trends.
• Analyze sales data and market trends to make strategic business decisions.
• Collaborate with the marketing team to develop promotional campaigns and events to drive store traffic and sales.
  
• Product Knowledge and Presentation:
• Maintain comprehensive knowledge of the indoor furniture product range and stay updated on new product launches.
• Ensure the showroom is well-presented, with visually appealing displays that highlight product features and benefits.
• Provide training to the sales team on product knowledge, sales techniques, and customer engagement.
  
• Operational Excellence:
• Oversee daily store operations, including inventory management, order processing, and visual merchandising.
• Ensure compliance with company policies and procedures, including health and safety standards.
• Manage budgets, expenses, and financial reports related to sales activities.

• Bachelor's degree in Business Administration, Marketing, or a related field.
• Minimum of 5 years of experience in luxury retail sales, with at least 2 years in a managerial role.
• Proven track record of achieving and exceeding sales targets.
• Excellent leadership, communication, and interpersonal skills.
• Strong understanding of the luxury market and customer preferences.
• Ability to analyze sales data and market trends to drive business decisions.
• Proficiency in Microsoft Office and CRM software.
• Fluency in English is required; knowledge of Arabic is an advantage.