Call Center

Job Description

• Carry out relevant duties of managing incoming and outgoing calls as per the assigned schedule.
• Provide accurate information to the caller, catering to all the necessary inquiries.
• provide information to the customer about our products and create lead using proper lead type.
• Build sustainable relationships and engage customers by taking the extra mile.
• Back up all the call history details by effectively utilizing the company's call center database.
• Provide a delightful call experience to the customers, keeping track of the valuable time to avoid potential delays.

Skills

• Expertise in working as a call center professional in a professional agency or BPO.
• Good command of verbal communication skills to intrigue the listener and provide accurate information.
• Showing high efficiency along with handling several tasks in the daily routine.
• Fluent command of computer technologies and basic operations for conducting the assigned tasks productively.
• Polished convincing and negotiations skills.
• Exhibiting the eagerness to innovate and enhance the existing work output by working on constructive feedback.

Preferred Candidate

Years of Experience

Min: 0 Max: 1

Residence Location

United Arab Emirates