Sales Admin / Coordinator

Responsibilities:

• Sales Support:
  
  • Assist the sales team in preparing and processing sales orders, quotations, and invoices.
  • Coordinate with clients to ensure all orders are accurately processed and delivered on time.
  • Maintain and update customer databases and sales records.
• Administrative Tasks:
  
  • Handle incoming calls, emails, and correspondence related to sales inquiries.
  • Schedule and coordinate meetings, appointments, and travel arrangements for the sales team.
  • Prepare sales reports, presentations, and other documents as required.
• Coordination:
  
  • Liaise with other departments (logistics, finance, customer service) to ensure seamless order processing and customer satisfaction.
  • Track and follow up on sales leads and opportunities to support the sales team in achieving their targets.
• Customer Service:
  
  • Provide exceptional customer service by addressing client queries and resolving any issues promptly.
  • Build and maintain strong relationships with clients to ensure repeat business and customer loyalty.

Qualifications & Requirements:

• Education:
  
  • Diploma or Bachelors degree in Business Administration, Sales, Marketing, or a related field.
• Experience:
  
  • Minimum of 4 to 5 years of experience in a sales administrative or coordination role within the construction or tile industry in Dubai.
  • Familiarity with sales processes and CRM software.
• Skills:
  
  • Strong organizational and multitasking abilities.
  • Excellent communication and interpersonal skills.
  • Proficiency in MS Office (Word, Excel, PowerPoint).
  • Ability to work independently and as part of a team.
• Other Requirements:
  
  • Fluent in English; proficiency in additional languages is an advantage.