Strategy Representative

Job Description

Career Area:

Job Description:

Your Work Shapes the World at Caterpillar Inc.

When you join Caterpillar, you're joining a global team who cares not just about the work we do – but also about each other.  We are the makers, problem solvers, and future world builders who are creating stronger, more sustainable communities. We don't just talk about progress and innovation here – we make it happen, with our customers, where we work and live. Together, we are building a better world, so we can all enjoy living in it.

Caterpillar has an exciting opportunity for a Middle East Strategy Representative .

The role will advise on marketing and sales initiatives and dealer/customer related strategies, systems and processes. You will be a highly driven problem solver, an outstanding communicator with experience of driving strategic initiatives.

Your Team

EAME Distribution’s mission is to deliver superior customer experience, profitable market leadership and service growth through industry- best in class distribution performance. Our top 3 strategic priorities are Service growth – Dealer excellence and Talent & Culture.

What You Will Do

• Business plan execution, operational improvement and achievement of targets.

• Advising on existing and potential customer experiences issues and improvement measures.

• Consult with dealers on ways to improve marketing and sales capabilities, supporting the overall business development process.

• Govern dealer execution of the programs that increase sales and improve customer experience

• Partner across other teams in the organization in a matrix environment

What You Have

• Customer Focus – whether these are internal or external customers, you can align customer needs and satisfaction as primary considerations in all business decisions and ability to leverage that information in creating customized solutions. Our focus will be on delivering a superior digital & physical customer experience.

• Strong Communication is critical in an international environment. Fluency in Arabic and English is a must for our customers and an understanding of effective communication concepts, tools and techniques at all levels of seniority is key.

• Negotiating: Knowledge of successful negotiation concepts and techniques; ability to negotiate successfully across the organization and with external vendors and clients in a constructive and collaborative manner.

• Fluency in data analytics: Knowledge of approaches, tools, techniques for interpreting data, storytelling and visualization.

• Strategic mindset: being able to translate our vision and mission for our customers into service growth opportunities.

What we offer: 

From day one, you’re set up to thrive at Caterpillar: helpful training, relatable mentors, global experience, competitive salary package, work-life balance, and the growth opportunities you expect with a Fortune 100 company. You power our success, and we are committed to empowering yours. After all, when your work can impact the entire world, it’s important to do work that matters.

Caterpillar Inc. is the world’s leading manufacturer of construction and mining equipment, off-highway diesel and natural gas engines, industrial gas turbines and diesel-electric locomotives. For nearly 100 years, we’ve been helping customers build a better, more sustainable world and are committed and contributing to a reduced-carbon future. Our innovative products and services, backed by our global dealer network, provide exceptional value that helps customers succeed.

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Posting Dates:

Caterpillar is an Equal Opportunity Employer (EEO).

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