Agile Coach - Technology Services - Data Platform

Agile Coach - Technology Services - Data Platform

ADCB Abu Dhabi Commercial Bank Abu Dhabi, UAE Posted 12 hours ago Expires in 2 months

Embark on a journey where your unique contributions are celebrated, and your professional growth is embraced. At ADCB, we nurture a diverse, inclusive community where every voice is valued.

About the business area

GBS is a group of highly skilled and talented professionals who form an essential part of ADCB's continued journey of success. With a proud history of commitment, innovation and delivery, GBS constantly strives for excellence whilst ensuring the highest standards of quality and risk awareness. Each and every member of the GBS family plays an integral role in driving ADCB's strategy, growth and digital evolution by working closely with our valued business partners to achieve exceptional customer experience through our outstanding service and support. We are actively seeking an ambitious professional to join our Group Business Service team at ADCB to work alongside passionate colleagues who share your ambition to redefine excellence in UAE banking.

In this role, your key responsibilities include:

- Act as an advocate for an Agile culture in the Bank by promoting the Agile principles, values and practices, facilitating learning and development through individual and team coaching, in order to develop an Agile culture that encourages cross functional collaboration. Guide teams to help them stay on track with Agile techniques, fine-tuning approaches as needed to ensure the overall strategy is achieved. Lead Agile workshops for both development and functional teams, as well as key stakeholders, to ensure an adoption of Agile best practices

- Support assigned business unit in defining Agile programmes, scoping the comprising projects and their prioritisation and lead the programme and project delivery team to ensure executed in line with the agreed objectives. Monitor project progress and take corrective actions to ensure projects remain on track and achieve agreed deadlines

- Receive change demands from assigned business units and detail and qualify demands with relevant stakeholders in order to arrive at a feasible disposition, Statement of Requirements (SER), project or major task. Determine and propose alternate ways of fulfilling the demand without initiating a system change and influence to remove any bottlenecks in demand qualification or fulfilment to ensure business initiator satisfaction in line with the required standards.

- Manage self and team in line with ADCB’s people management policies, procedures, processes and practices to ensure adherence and to maximise own and employee contribution to business performance. Manage the effective achievement of the team’s objectives through setting individual objectives, managing performance, developing the team and providing formal and informal feedback to maximise overall performance, engagement and motivation

- Contribute to the preparation of the business area’s budget and manage and monitor the financial performance against the budget so that areas of unsatisfactory performance are identified, rectified promptly and potential performance improvement opportunities are capitalised upon

- Recommend and implement improvements to departmental policies, procedures and processes covering all areas of activity so that all relevant procedural requirements are fulfilled while ensuring that ADCB delivers best-in-class services, products and innovation.

- Identify opportunities to contribute to organisational and departmental change initiatives, programmes and projects taking into account best practice and standards in the business environment

- Demonstrate Our Promise and apply the ADCB Service Standards to deliver the Bank’s required levels of service in all internal and external customer interactions.

The ideal candidate should have the following experience

- Bachelor’s degree is a mandatory requirement - computing, engineering or business administration.

- A minimum of 7 years of experience as an Agile Coach gained in either project management, product management, IT, or software development.

- Experience in Scrum, Kanban, and Scaled Agile Frameworks (SAFe)

- Experience running agile projects of varying size and complexity

- Can showcase examples of implementing agile techniques in different cultures and environments

- Ability to manage a complex portfolio of multiple projects and overlaps

- Good understanding of agile tools like Plainview and Jira