Airport Services Agent

Job Type : Full Time

Number of Applicants

:

000+

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Job Description - Airport Services Agent

Delivering the highest level of Customer Service at all customer touch points.
Constant liaison with Check-in, Boarding Gate, Ramp, Cargo, Lounge, etc.
Supervising service partners’ activities for the smooth acceptance of passengers.
Directing Arriving/Departing passengers to respective areas such as Arrival Hall, Transfer Area, Departure Gate, Lounge, etc.
Checking entry requirements (visas, residence permits) are met.
Coordinating with Cargo, Fueling company, Baggage Make up Area, aircraft loading team, catering suppliers for a smooth turnaround.
Performing pre- and post-flight administration duties.
Handling baggage claims.
Ensuring compliance with QR Safety and Security requirements.

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