Architecture Lead - Digital & Customer

INSPIRE | EXHILARATE | DELIGHT

For over six decades, Chalhoub Group has been a partner and creator of luxury experiences in the Middle East. The Group, in its endeavour to excel as a hybrid retailer, has reinforced its distribution and marketing services with a portfolio of eight owned brands and over 300 international brands in the luxury, beauty, fashion, and art de vivre categories. More recently, the Group expanded its expertise into new categories of luxury watches, jewellery, and eyewear. Every step at Chalhoub Group is taken with the customer at heart. Be it constantly reinventing itself or focusing on innovation to provide luxury experiences at over 750+ experiential retail stores, online and through mobile apps, each touch point leads to delighting the customer. Today, Chalhoub Group stands for 14,000 skilled and talented professionals across seven countries, whose cohesive efforts have resulted in the Group being ranked third in the Middle East and first in Saudi Arabia as a Great Place to Work®. To keep the innovation journey going, the Group has set up “The Greenhouse”, which is not just an innovation hub, but also an incubator space and accelerator for start-ups and small businesses in the region and internationally. This is just one of the several initiatives taken by the Group to reinvent itself, catalysed by forward thinking and future-proofing. The Group has also been embedding sustainability at the core of its business strategy with a clear commitment towards people, partners and the planet, and by being a member of the United Nations Global Compact Community and signatory of the Women's Empowerment Principles.

Role

As an Architecture Lead, you will be the driving force behind the design and evolution of our e-commerce solutions. You'll ensure systems are scalable, performant, and built for the long term. Responsibilities will include:

• Architectural Vision: Define software architecture for projects, strategically selecting technologies, frameworks, and patterns for robust, scalable systems that align with business goals.

• Cross-functional Leadership: Collaborate with stakeholders (project managers, business analysts, developers) to ensure architectural alignment and address needs.

• Technology Evaluation: Select third-party tools, libraries, and platforms, considering cost, performance, compatibility, and long-term suitability.

• Risk Mitigation: Proactively identify potential technical challenges, assess architecture, and devise strategies to ensure system health.

• Documentation: Create and maintain comprehensive architectural documentation (design decisions, patterns, standards) to guide development.

Required Qualifications:

• Extensive Experience: A minimum of 5+ years in a senior-level architect role or demonstrable equivalent experience designing complex software systems.
• E-commerce Architecture Expertise: Proven expertise in architecting and leading the development of large-scale e-commerce solutions, with a strong understanding of industry-leading platforms (SFCC, Shopify, Commercetools, Open Source).
• Customer & Marketing Technology: Deep understanding of customer data platforms (CDPs), marketing automation platforms, analytics tools, with a focus on optimizing their integration within e-commerce systems for enhanced customer experience and marketing outcomes.

• Specific Technology Expertise: Extensive hands-on experience with:

• Cloud: AWS, GCP, Azure

• Integrations: Mulesoft

• ERP: Oracle, SAP

• OMS: Fluent

• CRM: Salesforce

• Composable Commerce, Clienteling, and Mobile Applications

• Industry Certifications: Relevant Cloud certifications strongly preferred.

What We Can Offer You

With us, you will turn your aspirations into reality. We will help shape your journey through enriching experiences, learning and development opportunities and exposure to different assignments within your role or through internal mobility. Our Group offers diverse career paths for those who are extraordinary, every day.

We recognise the value that you bring, and we strive to provide a competitive benefits package which includes health care, child education contribution, remote and flexible working policies as well as exclusive employee discounts.

We Invite All Applicants to Apply

It Takes Diversity Of Thought, Culture, Background, Differing Abilities and Perspectives to truly Inspire, Exhilarate and Delight our customers. At Chalhoub Group, we are committed to inclusion and diversity.

We welcome all applicants to apply and be part of our exciting future. We ensure equal opportunity for all our applicants without regard to gender, age, race, religion, national origin or disability status.