Assistant EBC Manager

Job summary
Ensuring company policies are followed. Optimizing profits by controlling costs. Hiring, training, and developing new employees.
Job seniority: mid-to-senior level
Responsibilities
• Resolving customer issues to their overall satisfaction. • Maintaining an overall management style that follows company best practices. • Providing leadership and direction to all employees. • Ensuring product quality and availability. • Preparing and presenting employee reviews. • Working closely with the store manager to lead staff. • Overseeing retail inventory. • Assisting customers whenever necessary. • Organizing employee schedule. • Ensuring that health, safety, and security rules are followed.
Requirements
• Experience in a managerial or leadership role. • Strong interpersonal and communication skills. • Ability to effectively resolve customer issues. • Knowledge of retail inventory management. • Understanding of health, safety, and security rules. • Ability to motivate and develop employees. • Attention to detail and ability to follow company policies. • Flexibility in work schedule. • Ability to take disciplinary action when necessary. • Experience in organizing employee schedules.
Key Skills Needed
• Leadership • Communication • Problem-solving • Inventory management • Customer service • Time management • Organizational • Attention to detail • Flexibility • Disciplinary action