Attestation Services

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Job Description - Attestation Services

The ideal candidate will provide and maintain excellent client service and be the frontline service contact for our external customers.

Responsibilities

  • Manage the operations through strong administrative control and facility management through resource planning, manpower allocation, skill training, Information dissemination, customer feedback, setting processes and tracking records
  • New Business Acquisitions- Contractual/Non-contractual
  • Developing and maintaining relationship with all vendor/service providers, B2B corporate clients and other stakeholders.
  • Put in place Standard Operating Procedures other (SOPs), Service offerings presentations, Business Proposals and Process documents.
  • Maintain high level of staff productivity and efficiency (Qualitative and Quantitative) lead and develop team members.
  • Ensure internal & external customer satisfaction. Responsible for ensuring teams focuses on customer satisfaction.
  • Studying and analyzing the financials for effective resource management issues and taking initiatives for the organization’s growth. Providing information and support for the preparation of financial reports and budgets.

Qualifications

  • Associate's degree or equivalent experience
  • 4+ years of experience either in operations, audit or process management
  • Excellent written and verbal communication skills
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