Call Center Representative - Remote Work

Job Description:

As a Call Center Representative at Hartford Financial Services Group, you will be responsible for providing exceptional customer service to our clients remotely from Dubai. Your main duties will include handling inbound and outbound calls, answering customer inquiries, resolving issues, and providing information about our products and services. You will also be required to maintain accurate records of customer interactions and follow up on any unresolved matters.

Responsibilities: - Answering incoming calls and making outbound calls to assist customers with their inquiries - Resolving customer issues in a timely and professional manner - Providing information about our products and services - Maintaining accurate records of customer interactions - Following up on unresolved matters to ensure customer satisfaction - Meeting or exceeding assigned performance metrics

Requirements: - 2 years of experience in a call center or customer service role - Energetic and passionate personality - Strong cooperation and persuasion skills - Excellent communication skills - Ability to work remotely and independently - Proficiency in using customer service software and tools

Benefits: - Travel opportunities - Free food - Company transportation - Performance-based recognition and rewards

Equal Opportunity Statement: Hartford Financial Services Group is an equal opportunity employer and does not discriminate on the basis of race, color, religion, gender, age, national origin, disability, or any other protected status. We are committed to creating a diverse and inclusive workplace where all employees feel valued and respected.

Deadline to apply: June 11, 2024

Join our team and be part of a dynamic and rewarding work environment where your hard work and dedication are recognized and rewarded. Apply now for the Call Center Representative position at Hartford Financial Services Group and take the next step in your career!

How to apply:

Apply on GrabJobs and you will be notified if shortlisted for the job.