Customer Collection Officer

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Job Description - Customer Collection Officer

Job Description Aldar Education is currently seeking a UAE National Customer Collection Officer to support our growing family of owned and operated schools in the UAE starting immediately. The successful candidates will be closely aligned with our core values and ethos and possess a genuine understanding and appreciation of the values of the region.. As the leading education group in Abu Dhabi, we provide inclusive and innovative learning that inspires and empowers communities. We offer a range of brands for all learners in our community, from nursery through to adult education. We offer the broadest choice of curricula. In the largest number of locations in Abu Dhabi. Starting with one school and 250 students in 2007, Aldar Education has grown into a highly sought-after education provider, now supporting over 38,000 students in 31 schools and a growing network of almost 5,000 educators, with over 100 nationalities, offering a wide range of curricula and ancillary services such as a Teacher Training Academy. Working collaboratively, our education network's purpose is to empower the next generation to shape our future, directly supporting the educational goals of Abu Dhabi's government. Today, Aldar Education's efforts are guided by the Abu Dhabi Economic Vision 2030 plan, which aims to build a sustainable knowledge-based economy through premium education. Responsibilities Main Duties:
  • Respond to parents' requirements and inquiries as they relate to finance or admissions.
  • Manage the collection of tuition fees late payments
  • Follow up late payments and returned cheques.
  • Manage petty cash including reconciliation and replenishment.
  • Prepare bank collection report and undertake cheques scanning
  • Manage the trips and activities collections, students lists, and all related information and send them to HQ for payment.
  • Manage stationery requests from staff, order stationery, follow up orders and manage stationery supplies.
  • Manage recommendation reports and liaise for raising LPO.
  • Manage student planner/year book orders.
  • Manage the reprographic analysis .
  • Monitor department budgets; prepare monthly income and expenditure statements/ updates for HoDs, budget holders and principal (including petty cash and reprographic analysis).
  • Work with Examinations officer re:all external exams and manage the collection of examination fees.
  • Manage self-fund budgets
  • Manage transport invoices: collect all information then prepare quick receipts for self-fund trips and liaise payment.
  • Manage the charities from different activities and send them to Red Crescent or specified destination.
  • Complying with the requirements of health and safety, other relevant legislation and school policies
  • Attending any necessary training associated with the duties of the post
  • Undertaking any other reasonable duties within the overall function, commensurate with the grading and level of responsibility of the post
Qualifications Minimum Qualifications:
  • Bachelor's Degree in an equivalent field
Minimum Experience:
  • Preferably, 2 years' experience.
Job Knowledge & Skills:
  • Fluent in English & Arabic Communications skills, written, and oral
  • A positive and solution-focused attitude to working life.
  • A clean enhanced Disclosure and Barring Services check or police check.
This job description is not all-inclusive. Aldar Education reserves the right to amend this job description at any time. We are an equal opportunity employer, committed to a diverse and inclusive work environment. We are also mindful of our national development strategy and encourage UAE Nationals in their application at our company. Aldar Education is committed to safeguarding and promoting the welfare of children and young people and expects all staff to share this commitment. Offers of appointment are subject to satisfactory references and police
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